Responsibilities:
- Greet and check-in patients, ensuring a positive and friendly experience
- Answer phone calls and direct them to the appropriate department or individual
- Schedule patient appointments and manage the appointment calendar
- Verify patient insurance information and collect co-pays or payments
- Maintain patient records and update information as necessary
- Assist with medical record management, including filing and scanning documents
- Coordinate with medical staff to ensure smooth patient flow and efficient operations
- Provide administrative support, such as data entry and correspondence
Experience:
- Previous experience as a Medical Receptionist or in a similar role is preferred
- Familiarity with medical terminology and procedures is highly desirable
- Proficiency in using electronic health record (EHR) systems, such as Epic, eClinicalWorks, or Eaglesoft
- Strong communication skills, both verbal and written
- Excellent organizational skills and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of phone systems and ability to handle high call volumes
As a Medical Receptionist, you will play a crucial role in ensuring the smooth operation of our healthcare facility. Your attention to detail, excellent communication skills, and ability to handle various administrative tasks will contribute to providing exceptional patient care.
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.
Job Type: Full-time
Pay: $17.88 - $21.53 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Private practice
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Wayne, NJ 07470: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person