Medical Receptionist

We are an Edmond-based outpatient psychiatric group offering telemedicine and in-office visits. Life Psychiatric Clinic treats both pediatric and adult patients. We have extensive experience managing ADHD, Depression, Treatment-Resistant Depression, Anxiety disorders, PTSD, Bipolar Disorder, Schizoaffective Disorder, and Schizophrenia.

We have a holistic approach to psychiatry which includes lifestyle modifications, supportive therapy, and cutting edge pharmacological options if indicated. Personal relationships with each patient are integral to the success of our treatment plans.

We make every effort to treat our patients as we would treat our own family and friends and help remove the stigma associated with mental health treatment.

We are looking for friendly, compassionate and reliable professionals who live to help others. Medical Receptionists and Assistants may be the first point of contact patients encounter when they come to our office, so we are seeking individuals who are comfortable receiving phone calls and greeting patients in person. We want to hire friendly personalities who enjoy answering questions and providing information to patients. Candidates should also have basic administrative abilities and experience fielding questions from a range of examiners. Our staff members are committed to putting patients first and making sure they have an excellent experience during their visit. The ideal candidate will be responsible for managing the front desk operations, handling patient inquiries, scheduling appointments, and ensuring a smooth and efficient flow of the daily administrative tasks.

Responsibilities:

• Greet and assist patients with a warm and welcoming demeanor.
• Answer phone calls, schedule appointments, and manage the appointment calendar.
• Referrals
• Visit Prep (checking insurance eligibility, collecting co-pays and balances prior to appointments.)
• Medication prior authorizations.
• Verify patient information, insurance details, and ensure accurate data entry.
• Handle patient inquiries and provide information about the office services.
• Maintain a neat and organized reception area.
• Assist with filing, record-keeping, and other administrative tasks as needed.
• Collaborate with other staff members to ensure a cohesive and positive patient experience.
• Follow established protocols and maintain confidentiality of patient information.

Qualifications:

• High school diploma or equivalent; additional education in healthcare administration is a plus.
• Proven experience as a receptionist or in a customer service role, preferably in a medical setting.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Proficient in basic computer skills and familiarity with medical office software.
• Ability to multitask and prioritize in a fast-paced environment.
• Compassionate and empathetic attitude towards patients.
• Knowledge of medical terminology is an asset.

Job Type: Full-time

Pay: $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Healthcare setting:

• Clinic
• Telehealth

Medical specialties:

• Psychiatry

Schedule:

• Monday to Friday
• No weekends

Experience:

• EMR systems: 1 year (Preferred)
• Vital signs: 1 year (Required)

Work Location: In person