Address
Form of work
Salarywww.ENTspecialistsAK.com
Primary Duties:
Customer Service
Knowledge of practice and services
Ability to Multi-Task
Follow Through
Proficient with Microsoft office, word, excel and email
- Answer telephone
- Answer questions knowledgably and professionally
- Schedule appointments according to guidelines
- Check and return messages throughout the day
- Wear headpiece to answer phones seamlessly
- Ensure patient forms are filled out and signed
- Load paper in copier/printers as needed
- Check in patients and make charts for new patients, confirm established patients info is correct and up to date
- Make sure charts have year stickers
- Place patient charts in appropriate bin in to be roomed
- Check out patients/collect payments/re-book appointments
- Make copies of new patients forms and superbills w/attached receipts or payments
- Make sure written referrals are received by appointment date for new patients as needed
- Files charts and miscellaneous patient information
- Pull established patents’ files for following day
- Make copies of needed forms and documents
- Keep waiting room neat and tidy and brochures stocked.
- Follow HIPPA rules
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
Medical specialties:
- Otolaryngology
Schedule:
- Monday to Friday
Experience:
- Customer service: 3 years (Required)
- Medical terminology: 1 year (Required)
- Computer skills: 3 years (Preferred)
Work Location: In person
