Medical Receptionist

We're seeking a dependable and motivated individual who thrives in a fast-paced environment, takes pride in providing exceptional patient care, and has good self-awareness and communication skills.

As a Medical Receptionist, your responsibilities will include:

• Managing opening and closing procedures of the clinic.
• Handling incoming calls with professionalism and courtesy, efficiently scheduling appointments and addressing patient inquires.
• Registering new patients and updating existing patient information as required.
• Verifying insurance coverage and confirming patient eligibility, ensuring all necessary referrals and authorizations are obtained.
• Collecting copayments and accurately processing payments.
• Handling medical records requests efficiently while maintaining patient confidentiality.
• Organizing and filing documents into patient charts, utilizing electronic systems where applicable.
• Coordinating with medical staff to obtain necessary test results and prepare for upcoming appointments.
• Creating and maintaining daily appointment schedules to optimize patient flow.
• Proactively reaching out to patients to schedule appointments based on received referrals.
• Renaming and filing patient and clinic documents.

To succeed in this role, you should possess:

• Ideally, 1-3 years of experience in a medical setting, although we welcome applicants with a strong desire to learn and grow in the role.
• Proficiency in medical terminology and familiarity with various insurance providers.
• Typing speed of at least 50 words per minute, ensuring efficient data entry.
• Strong computer skills, including proficiency in electronic health record systems.
• A demonstrated work ethic with a track record of reliability and punctuality.
• Excellent communication skills and the ability to thrive in a dynamic team environment.
• Comfortable working both independently and collaboratively, contributing to the success of our team.

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• On-the-job training
• Paid time off

Healthcare setting:

• Clinic
• Private practice

Medical specialties:

• Otolaryngology

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Rotating shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 2 years (Preferred)
• Computer Skills: 1 year (Preferred)

Work Location: In person