Medical Front Office - Patient Service Specialist

Overview
Medical Front Office - Patient Service Specialist
Marina Del Ray, California
Job Description
When patients enter our center in Marina Del Ray, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a Patient Service Specialist, you'll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.
Schedule:

• Center Location: 4640 Admiralty Way, Marina del Rey, CA
• Type of Employment: Full Time
• Hours: Monday through Friday
• Starting at $20.00 - $22.00/hour based on experience

Responsibilities

• We are actively seeking candidates who are adaptable and flexible, patient-centric, exceptional communicators, detail-oriented and team players.
  In this role, typical responsibilities include the following:
  
  • Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visit
  • Schedule patient appointments in person or over the phone
  • Regular communication with parties including, but not limited to: attorney offices, insurance companies, translation companies, market operational leaders and business development team
  • Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
  • Provide patients with pertinent information about their next appointment as they check out
  • Respond to requests for information from patients, providers, and coworkers

Qualifications
Qualifications
Minimum Qualifications:

• High School Diploma or GED required
• Health Care Experience

Physical Requirements:

• Ability to walk, stand, bend, and reach consistently throughout a work day/shift
• Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
• Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
• Ability to carry office supplies up to 10lbs
• Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
• Ability to speak and hear sufficiently to understand and give directions

Additional Data
As a Select Medical employee, we want you to:

• Be Patient-Centered: focus on the needs of patients to help improve their lives
• Build Trust: speak up, make good decisions, and trust others to do the same
• Own the Future: own your success and take action to build a successful career
• Think First: understand that good data is key to achieving superior results
• Celebrate Success: recognize and reward others for the value they create
• Create Change: innovate in how you perform your role

Select Medical Corporation's Outpatient Division is a nationally prominent, locally driven provider of outpatient physical rehabilitation with over 1900 locations in 39 states, plus the District of Columbia. Throughout the country we operate primarily as Select Physical Therapy, NovaCare Rehabilitation, Physio, Kessler Rehabilitation Center, KORT, Saco Bay Physical Therapy, Concentra and Keystone Physical Therapy. Our highly respected clinical team provides preventative
Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.