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SalaryAbout us
Our mission is to provide access to affordable, quality medical, dental, and other health care services to all residents of Southern California communities, especially the vulnerable population. We have 2 existing locations in Tustin and La Habra, California, and are looking forward to the Grand Opening of our 3rd location in Ontario, California this fall.
Position: Front Office Assistant/Receptionist - Hiring for Adults and Pediatrics
Summary: Full-time Front Office assistant to assist in verifying insurance eligibility, scheduling appointments, answering phone calls, and more. Bilingual English/Spanish strongly preferred. At least 1 year of medical Front Office experience required.
Key Position Responsibilities:
- Welcomes patients and visitors by greeting them, in person or on the telephone; answering or referring inquiries
- Efficiently schedules appointments
- Has experience verifying patient insurance benefits and eligibility (preferred)
- Reminds patients of their appointment the day before; registers and checks in patients in a timely manner; prepares necessary documents for the visit; notifies provider of patients’ late arrival; reschedules late arriving patients when necessary
Skills and Qualifications:
- Medical Front Office reception experience
- Other medical office experience
- Able and comfortable translating, if bilingual
- Excellent verbal, telephone and communication skills
- Experience working with Microsoft Office and possesses strong computer skills
- Can adjust to new environments easily and willing to learn new skills
- Can manage individual responsibilities with little or no direction
- Professional behavior and appearance
- Willing to work daily and be present for entire office hours
- Ability to use good judgment and seek appropriate resources in difficult or stressful situations
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 403(b)
- 403(b) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Financial planning services
- Flexible spending account
- Free flu shots
- Free health screenings
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Paid sick time
- Paid time off
- Paid training
- Parental leave
- Retirement plan
- Uniform allowance
- Vision insurance
Healthcare setting:
- Clinic
- Medical office
- Outpatient
Medical specialties:
- Internal Medicine
- Ob/Gyn
- Pediatrics
- Primary Care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Experience:
- insurance eligibility verification: 1 year (Preferred)
- Medical office: 1 year (Preferred)
Language:
- Spanish (Preferred)
- Farsi (Preferred)
Work Location: In person
