Front Office Medical Assistant

Northern California PET Imaging Center is seeking a Front Office Medical Assistantto join an already dynamic team. We are looking for a candidate that is customer service-oriented and thrives in a constantly changing or fast-paced environment. The Front Office Medical Assistant provides support to staff with daily activities of a medical office including filing, telephone coverage, appointment scheduling, registration, and patient referrals by performing the following duties.

Essential Duties and Responsibilities: Others could be added.

• Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
• Registers patients by verifying that patient's record is up to date and accurate by making the appropriate changes in computer system and on patient's chart.
• Prepares, organizes, and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts.
• Answers the telephone and responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
• Retrieves messages from voice mail and forwards to appropriate personnel.
• Takes note and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
• Answers questions about organization and provides callers with address, directions, and other information.
• Schedules appointments using a computerized scheduler and conducts reminder calls to all patients.
• Collects payment from patients.
• Prepares next day patient paperwork.
• Ensures all prior images are received prior to patient appointments.
• Creates CDs when requested from outside facilities, noting in patient chart.
• Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
• Prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
• Performs other clerical duties as needed, such as filing, photocopying, and collating.
• Assists the Technologist with the start-up and shutdowns of the mobile coach and prepares it for travel by making sure it is well stocked and clean.
• Provides patient support as necessary by escorting patients to and from the coach and assisting with paperwork.
• Assists technologist with entering patient and QC data into clinical computers.

Qualifications:

• Required: One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
• Preferred: Knowledge of navigating the Internet, Microsoft Word, Microsoft Excel and NextGen software.

Compensation:

• $20-$25 commensurate with experience

If you are interested in this job opportunity, please submit your resume in response to this ad. All resumes must be in the form of an attachment, or it will not be reviewed.

Our company is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations. Our company will also consider employment for qualified applicants with criminal histories in a manner that is consistent with Federal, State, and Local Fair Chance Initiatives for Hiring.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Schedule:

• 4x10

Work setting:

• In-person

Work Location: In person