Address
Form of work
SalaryIntroduction
GRADE
LOCATION OF POSITION
Main Purpose of Job
POSITION DUTIES
- Responsible for the procedures of the payment center, which results in the issuance of licenses for 25 licensing units in accordance with procedures set by the Department of Labor and the legislative auditors. Oversees documents of licensing activity and revenues through daily lockbox postings of the bank, manual deposits and internet transactions. Supervises the receipts and processing of walk-in or mail payments.
- Supervises the processing of original and renewal license applications through the payment center, which results in the issuance of licenses for 25 licensing units. Original and renewal license applications must be processed in accordance with procedures established by the legislative auditors and Department of Labor.
- Prepares and maintains a process procedure manual which delineates procedures to be followed in the payment center with the processing of original and renewal license applications. Procedures include reconciling lockbox transactions with batch statements, updating and maintaining electronic records of licensing activity, and issuance or release of licenses.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Six years of administrative staff or professional work.
Notes:
1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.
2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of experience in administrative staff or professional work for the required experience.
3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.
4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
Supervisory experience.
Customer Service experience.
Experience using AS400 application.
Knowledge of the principles, practices, and procedures of business and public administration.
LIMITATIONS ON SELECTION
LICENSES, REGISTRATIONS AND CERTIFICATIONS
SPECIAL REQUIREMENTS
All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Department of Labor/DUI) to determine whether any monies are owed to Department of Labor/DUI as a result of unemployment overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
RESUMES ARE NOT ACCEPTABLE AND NOT CONSIDERED IN THE SELECTION PROCESS.
All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered.
For positions that require Bachelor/Master Degree etc:
Educational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted prior to hire. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932-3897 or (202) 331-2925.
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
The examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific qualifications shown above and submitting any required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and specific information on your application regarding experience qualifications related to the minimum qualifications, desired, and/or selective qualifications of the position.BENEFITS
STATE OF MARYLAND BENEFITS
FURTHER INSTRUCTIONS
The online application is STRONGLY preferred. However, if you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.
The paper application must be received by 5 pm, close of business, on the closing date for the recruitment. No postmarks will be accepted. Incorrect application forms will not be accepted.
PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION.
Completed applications, required documentation, and any required addendums may be mailed to:
Department of Labor Office of Human Resources
Attn: Tenisha Tunstall 24-002588-0024
1100 N. Eutaw Street, Rm. 101
Baltimore, MD 21201
For additional information, please contact Tenisha Tunstall at 410-767-2772 or via email, Tenisha.Tunstall2@maryland.gov.
TTY Users: call via Maryland Relay
The MD State Application Form can be found online
Department of Labor is an equal opportunity employer. It is the policy of Department of Labor that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.
