Maintenance Tech, Tulsa

TMC Property Management is a division of Jamison Management Company, a diversified real estate management group. Its focus is to expand its portfolio of proven and well-located properties through acquisition and development while providing stable cash flow to its partners and outside investors.

Job Summary

Under the Supervision of the Community Manager, the Maintenance Technician?is?responsible for performing general maintenance tasks. Responsibilities include routine maintenance, plumbing, carpentry?and?building maintenance. Additional responsibilities include work orders, quality unit turns, maintaining the grounds, conducting preventative maintenance, and assisting with the construction/rehabilitation needs of the apartment community. This position will collaborate with the?Regional Manager?and?Community Manager?for the overall property to assist the leasing staff in achieving the occupancy goals, and for assisting in resident retention by providing a quality living experience for the residents.

Please take the following Survey: https://go.cultureindex.com/p/pv31PIXu0D

Only applicants that have filled out the survey will be taken into account.

Essential Functions

• Help to support the Community Manager with the daily activities of the property’s maintenance team. Apply TMC Property Management Company policies and procedures to all maintenance operations.
• Perform maintenance repairs throughout the property including the common area amenities, resident occupied units, and vacant units in preparation for new resident move-ins.
• Communicate with Community Manager on progress of work daily.
• Maintain organized schedule and complete daily tasks on time.
• Ensure all work?is completed according to TMC Property Management company?standards.
• Manage all aspects of the work order process, included but not limited to timely completion of?work orders within 24-48 hours, accuracy of work, resident satisfaction, and close out of work orders in Rent Manager.?
• Work with Regional Manager and Community Manager to improve maintenance metrics to include completion of work order and unit turn overs.
• Maintaina high standard of customer service through timely response.?Follow up with residents and office staff as needed on status of work and report any potential issues/liabilities.?
• Ensure resident satisfaction and complete work orders by performing quality work, using effective time management, and cleaning work area after completed.?
• Vacant units are to be completed with thin?owner approved budgeted hours.?Total unit turn time should not exceed 10 days including all outside vendor work.
• Renovated unit turn time should not exceed 21 days including all vendor work.
• Work with Community Manger to adhere to the property’s maintenance budgets.?
• Routinely performs duties in order to restore apartment to “rent ready” status including but not limited to: check all lights and replace or repair as necessary; replace or repair window latches, screens, hinges, sliding glass doors, shelves, baseboards, mirrors, and closets; checks appliances and inform Community Manager if replacement is needed; change locks and provides new keys; checks faucets, sinks, bathtubs, plugs and repair or replace as necessary; repair or replace blinds, ceiling fans and change A/C filter. Complete make ready checklist and submit to Community Manager for each unit turn.
• Unit must be 100% ready and meet unit turn schedule.
• Work closely with Community Manager?discussing maintenance issues, problems, and solutions concerning their properties.?
• Ensure all work?is completed according to TMC Property Management company?standards.?
• Participate in safety?meetings?and?perform?all?work?duties?in?a?safe?and?efficient?manner,?in?accordance?with company safety?policies.?
• Clean- and pick-up trash in common area,?which?includes?but?is?not?limited?to,?amenities, driveways,?parking lots,?curbs,?trash?receptacle?areas,?exterior?hallways,?breezeways,?laundry?rooms,?mailrooms,?and?any?other public?areas.?
• Assist with preventive maintenance on equipment, electrical and plumbing systems,?general maintenance,?swimming pool(s), carpentry, dry wall, exterior structural and?appliances.?
• Help conduct monthly lighting inspections and replacement of lights where/as?needed.?
• Keep work areas, maintenance supplies, storage areas, equipment clean, and well organized.?
• Report any?inoperable?vehicles?on property,?leaks, mold, injury, and criminal activity to Community Manager and ensure incident reports are submitted immediately.?
• All keys must be secured, and no keys can be taken home without?authorization from?TMC Property Management.

Other Responsibilities

• Present a professional, efficient attitude to ensure resident satisfaction while working within company guidelines.?
• Perform interior and common area painting as needed.
• Assist office staff, as needed with posting notices on resident’s door.
• Available for afterhours?emergency?calls?and/or?on?call?scheduled?work?rotations.?Respond quickly in the event of an emergency, notify appropriate personnel, and follow safety protocol.
• Comply with TMC Property Management uniform requirements.
• Attend and participate in company meetings and trainings.
• Assigned property can change based on needs of business.
• Perform other duties as assigned.

Knowledge, Skills and Abilities

• Ability to identify and troubleshoot common problems related to electrical, plumbing,?and?general maintenance.?
• Excellent manual dexterity and problem-solving skills.
• Ability to use tools and equipment.?
• Ability to interact effectively with management, co-workers, and?residents.?
• Superior customer service?skills.?
• Strong?attention?to?detail,?organizational,?time-management,?and?problem-solving?skills.?
• Ability to work?independently.?
• Demonstrates knowledge of federal, state, and local laws specifically Fair Housing regulations, building?codes, environmental laws, and?regulations.?
• Ability to travel to multiple properties in portfolio to?complete work orders and unit turns.??
• Ability to independently lift/carry supplies or equipment up to?59?lbs.?
• Requires use of personal or vehicle, or electrical cart.?
• Ability to work indoor/outdoor environments, in all weather conditions, and potentially hazardous conditions.?
• Ability to perform basic arithmetic skills such as measurements, addition, subtraction to do basic calculations.?
• Ability to read/ speak/ write English language?proficiently.?
• Ability to respond to?afterhours?emergencies.?
• Ability to?work a?flexible work schedule to include weekends, evenings, and?holidays.?

Minimum Qualifications Required

• High school diploma required.
• 2 years’ experience?performing the duties associated with a Maintenance Technician or related field.
• ?Experienced and knowledgeable of Multi-Family Housing.?
• Oral and written fluency in English preferred.?
• Must have a valid state driver's license with clean driving record.?

Computer Skills:

Requires the ability to use a smartphone to send emails, texts, and use mobile applications. Ability to use electronic timekeeping?system and Rent Manager property management software.

Materials and Equipment

This role routinely uses stepstools, ladders, power tools, hammers drills, saws, and basic hand tools. Hand carts are used to transports supplies. Work aids include electrical, plumbing, maintenance, and cleaning supplies. Other work aids can include paint, paint thinner, caulking, tile, and concrete.??The use of a smart phone is needed.

Physical Requirements?

While performing the duties of this job, the employee is regularly required to communicate by?phone, email, and in-person discussions.?Will be required to use hands, fingers, feel, and reach with hands to perform job tasks.?Regularly use headphones and earpiece.

This?position?is?very?active?and?requires?standing?or walking for long periods of time (up to 8 hours). In addition, the position requires bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 60 pounds with assistance.

Ability?to?lift?below?waist?up?to?50?pounds?and?above?waist?35?pounds.?Ability?to?push?and?pullup?to 120?pounds?of?force.?Specific?vision?abilities?required?by?this?job?include?close?vision,?distance?vision,?color?vision, peripheral?vision,?depth?perception?and?ability?to?adjust?focus.??