Mailroom Clerk

Summary
The Mailroom Clerk position has a responsibility to distribute internal mail , process out going mail, assess mail destinations and the priority of delivery, operate mailroom equipment and to collect shred-ready materials from around the facility using the established guidelines.
This job is open to

• Federal employees - Competitive service
  Current or former competitive service federal employees.
• Federal employees - Excepted service
  Current excepted service federal employees.
• Individuals with disabilities
• Veterans

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Duties
The duties of this occupation include but are not limited to the following:

• Receives all healthcare system mail from external sources such as U.S. Postal Service, United parcel Service UPS, Federal Express Fed-Ex etc.
• Processing outgoing materials, facing, sacking, bundling, wrapping of outgoing materials.
• Keeping the customer informed of findings and the corrective action employed to rectify mail processing problems. Following up on over-due correspondence.
• Obtaining or exchanging information regarding performance of functions in the immediate work unit and (as required) to provide information to personnel in serviced units regarding mail operations.
• Supporting mail and distribution operations, sorting all incoming and outgoing mail, routing mail by general subject matter to multiple delivery points. Reading and classifying materials, determining which office (or offices) have cognizance over the subject matter.
• Recognizing problems within the unit and recommend improved procedures and methods to increase efficiency.
• Providing timely and accurate mail service to facilitate the work of the various operating organizations.
• Sorting bulk mail from post office, rerouting misdirected mail, screening for priority items, safeguarding of security classified materials, and prepare routing forms.
• Using of copier equipment.
• Utilizing both computer and telephonic equipment to keep customers apprised of any potential issues regarding mail distribution.
• Maintain Registry logs for tracking receipt of certified and registered mail.
• Collect shredding through out the facility and handle within prescribed policy for privacy and FOIA compliance.
• Other duties as assigned.

Promotion Potential: This vacancy is at the full performance level.
Work Schedule: 7:30am-4:00pm Monday-Friday
Compressed/Flexible: Not Authorized
Virtual: This is not a virtual position.
Position Description/PD#: Mailroom Clerk/PD00208A
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required
Requirements
Conditions of Employment

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.
• Possess a valid State license

Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/05/2023.
Time-In-Grade Requirement: GS-04 : Candidates may be advanced without time restriction to positions up to GS-4 if the position to be filled is no more than two grades above the lowest grade the employee held within the preceding 52 weeks under his or her latest non-temporary competitive appointment.
Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
GRADE DETERMINATION GS 04 Mailroom Clerk: You must qualify based on your experience and/or education as described below:
General Experience: One year of progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.
OR,
Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 2 years above high school. TRANSCRIPT REQUIRED
OR,
Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of general experience and education beyond high school. TRANSCRIPT REQUIRED
You will be rated on the following Competencies for this position:

• Agility
• Customer Service
• Decision Making
• Hardware
• Security

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements: Work requires manual dexterity and hand-eye coordination. Work involves long periods of standing, walking and lifting packages up to 70 pounds. The employee must be able to perform these duties without difficulty.
Work Environment: The work is generally performed in a lighted, heated, air conditioned facility can have exposure to inclement weather conditions during daily mail delivery across the facility campus buildings. The work also requires delivery of mail to in-patient medical units so universal precautions required to prevent exposure to communicable diseases.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Education
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Additional information
Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
This job opportunity announcement may be used to fill additional vacancies.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

• Benefits
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  Review our benefits
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

• Benefits
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  Review our benefits
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  To be considered for this position, you must provide a complete Application Package which includes:
  
  • Resume : Current and detailed ( see guide below )
  • SF-50: All federal employees ( see guide below )
  • Transcripts: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
  • Other: Status documents ( see checklist below )
  
  Resume Reminder - Your resume must include the following information:
  
  • Applicants name and current contact information.
  • Names of companies and the departments where you have wor...