Learning & Development Manager - Franchised

Job Description
Additional Information: This hotel is owned and operated by an independent franchisee, Kessler Enterprise, Inc. IV. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
JOB SUMMARY
The Kessler Collection is made up of 11 artful hotel and resort properties, 25 restaurants, and over 1,700 Grand Performers across seven states, we continue to grow and so will you! The opportunities are endless. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being.
We believe people want to be inspired!
Our Grand Performers Receive Many Benefits Including: Marriott Employee Discounts Worldwide Competitive Wage & Discretionary Bonus Program Medical, Dental, Vision Insurance Company-Sponsored Life Insurance Short & Long-Term Disability Insurance Pet Insurance Tuition Reimbursement Program 401(K) with Discretionary Company Matching Contributions Employee Assistance Program.
The overall purpose of the Learning and Development Manager Position is to be responsible for implementing, facilitating, and assessing the effectiveness of all required training and development policy and programs to enhance the overall skills and succession planning of all Grand Performers. They are to provide inspiring and strategic leadership while directing the activities of Training in support of the mission, core values, standards, and goals established by the company.
CORE RESPONSIBILITIES
Primary areas of responsibility include, but are not limited to the following:

• Delivers all corporate and JW Marriott training programs.
• Monitor and tracks all property training; as the gatekeeper for training ensuring all departments are in compliance with the yearly training calendar.
• Develops and distributes training and development schedules each quarter and produces a monthly calendar. Creates and develops materials for training as needed. Implements and presents corporate-wide training and development programs and initiatives.
• Creates and maintains updated records of staff member participation in all training and development courses and creates and produces reports accordingly.
• Coaches staff members on skills and succession planning and development.
• Conducts yearly property Learning & Development needs assessment and makes recommendations with regards to programs needed.
• Delivers and ensures compliance with all training required by both state and federal laws (i.e. alcohol and food certifications, harassment-free workplace training, etc.).
• Maintains and manages Learning & Development library (LMS) including internal and external training and career development opportunities.
• Administers the Grand Performer educational reimbursement program and produces usage reports accordingly.
• Works with Executive Committee Members, Department Heads, Managers, and Job Coaches to ensure On-boarding and On-the Job Training are successful.
• Undertakes and performs special projects and assignments as assigned. Guides Job Coaches in Monthly training settings; as well as, via e-mail or one and one sessions.
• Support the Grand Performer Engagement Survey by conducting feedback sessions to ensure departments are promoting a positive work environment.

JOB REQUIREMENT

• Bachelor's degree in business or related training equivalent
• required 5+ years of relevant work experience in similar scope and title
• required Experience within luxury brand/markets
• required Experience with JW Marriott - preferred

This company is an equal opportunity employer.
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