Manager, Learning Design & Development

Manager of Learning Design

Position Purpose
At The Home Depot, we help doers get more done. In order to do this, our Learning Design & Development team creates simple, relevant, and effective learning experiences for our orange-blooded associates. We have a strong team of instructional designers led by L&D leaders, and we’re looking to add to our leadership team.

That’s where you come in!

The Manager Learning Design (MLD) leads and develops a team of instructional designers and manages the Design & Development process. The MLD is a learner advocate, thought leader, collaborator, and problem-solver. The MLD combines relentless passion and focus to deliver excellent customer service and creative solutions.

When you join The Home Depot, you join

• our strong culture of 500,000 associates that live out our 8 Core Values every day
• our commitment to our community and environment
• a financially rock-solid company (we are a Fortune 17 company with over $150B in sales and one of the largest e-commerce sites in the US)
• a Fortune Most Admired Companies
• one of Forbes Best Employers for Diversity
• a company offering competitive benefits and limitless opportunities to learn and advance your career

Interested in being part of our team? Here’s what we’re looking for:

• You believe in values-based leadership and have previous experience managing and developing a high-performance team of instructional designers
• You are a collaborative partner who works as part of a team of learning experts that translate business needs into impactful learning experiences across a broad range of synchronous, asynchronous, and blended delivery methods
• You are a trusted advisor and performance consultant on effective and leading-edge learning strategies
• You practice L&D at scale by thinking globally and applying sustainable principles & practices
• You are committed to a learner-centric approach with consumable, relevant training at the time a learner requires it (not too much, too little, too early, or too late)
• You have experience with Agile Learning Development or the Successive Approximation Model (SAM).
• You are an experienced process and project manager: you move between big-picture planning and managing relevant detail, you have capacity to manage multiple projects, you prioritize and plan resources accordingly, and you are a clear communicator
• You maintain an enthusiastic, positive, and flexible attitude and a drive for continuous improvement

Is this you? If so, we want to talk to you!
Major Tasks, Responsibilities, and Key Accountabilities
Team Leadership – 50%

• Identifies and ensures team capabilities by focusing on individual and team development
• Manages performance through effective coaching
• Manages the hiring and onboarding process

Program Management – 30%

• Collaborates with Learning Strategy Managers on learning needs and requests
• Develops resource plans, reviews status of projects, and develops contingency plans
• Provides support, guidance, and quality review to learning projects
• Oversees work plans of instructional designers throughout the development cycle

Process Implementation – 20%

• Drives creating processes, procedures, and templates that will result in effective learning solutions
• Utilize tools and processes to increase capacity and speed to market

Minimum Qualifications

• Must be 18 years or older
• Must be legally permitted to work in the United States
• Must pass Drug Test
• Must pass Background Check
• Must pass pre-employment test if applicable
• 3 or more years in training or related work experience
• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job

Preferred Qualifications

• 3 or more years’ experience managing a team to achieve organizational goals
• Master’s degree in Instructional Design, Instructional Technology, Human Resource Development, Organizational Behavior and Development, Industrial and Organizational Psychology, or related field
• Experience in education or learning-related field, or similar work experience
• Advanced knowledge of instructional design and adult learning theories
• Experience creating learning content that engages audiences using multiple modalities and learning approaches and how to adapt them to multiple contexts
• Ability to intuitively understand what the audience needs to know and how they should best consume it based on their context
• Strong passion for new learning technology tools
• Basic knowledge of media development tools and processes
• Ability to communicate and present information to various groups within THD
• Strong verbal and written communication skills
• Advanced knowledge of Microsoft Office
• Excellent interpersonal skills

Competencies

• ENSURES ACCOUNTABILITY: Holding self and others accountable to meet commitments
• DEVELOPS TALENT: Developing people to meet both their career goals and the organization’s goals
• BUILDS EFFECTIVE TEAMS: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
• ACTION ORIENTED: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• COMMUNICATES EFFECTIVELY: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• DIRECTS WORK: Providing direction, delegating, and removing obstacles to get work done
• PLANS and ALIGNS: Planning and prioritizing work to meet commitments aligned with organizational goals
• DRIVES RESULTS: Consistently achieving results, even under tough circumstances
• MANAGES CONFLICT: Handling conflict situations effectively
• COLLABORATES: Building partnerships and working collaboratively with others to meet shared objectives

Nature and Scope

• Reports to a Director of Design and Development
• Position has direct reports

Environmental Job Requirements
Most of the time is spent located in a comfortable indoor area with frequent opportunity to move about. There may be exposure to mild physical discomforts from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
On some occasions there may be a need to move or lift light articles

Travel
Typically requires overnight travel less than 10% of the time.