Lead Claims Clerk

Lead Claim Clerk

2 Months

100% REMOTE

Remote- must work ET zone.

Must have 1+ years of Claims Clerk experience

Must have experience with claims processing, creating claims reports, entering claim information into data systems, and performing a variety of clerical duties

Responds to insureds and agents to complete general loss report information and may respond to the more routine claim questions from insureds and agents.

Contacts agents and insureds on routine claims to obtain coverage information

Duties:

Receives and matches mail to the appropriate claim file through the various Service Center or Claim Office data systems.

Creates claim file by inputting initial loss report information into the various data systems; completes and distributes paper file to the appropriate claim area.

Types a variety of material such as letters, reports, form letters, or memorandums from handwritten copy, typed copy or transcribing equipment by use of a typewriter, personal computer, word processor or an automated system.

Proofreads work for accuracy; distributes all letters and memorandums for proper signatures before mailing.

Performs a variety of clerical duties such as answering telephones, taking messages, and sorting and filing mail and correspondence, and data entry.

Determines proper file and claim number on unidentified claim correspondence by use of the various Service Center or Claim Office data systems.

Responds to insureds and agents to complete general loss report information and may respond to the more routine claim questions from insureds and agents.

Contacts agents and insureds on routine claims to obtain coverage information or to clarify coverage information supplied on a loss report.

Removes System form letters from printer and distributes to sender for signature before mailing.

Operates equipment such as copiers; obtains and distributes copies as requested.

Prepares outgoing mail which includes the sorting and stuffing of envelopes.

May assist in operating the check signing machine and in posting and distributing of claim checks issued.

Assists in maintaining office supplies and forms; completes requisitions and orders supplies as needed.

Assists in updating claim manuals.

May assist in typing and processing payments for approved billings and expenses.

Keeps supervisor informed verbally and in writing of activities and problems within assigned area of responsibility; refers matters beyond limits of authority and expertise to supervisor for direction.

Skills:

Demonstrates good working knowledge of Claim processing and of Claim policies and procedures.

Must have 1+ years of Claims Clerk experience

Must have experience with claims processing, creating claims reports, entering claim information into data systems, and performing a variety of clerical duties

Responds to insureds and agents to complete general loss report information and may respond to the more routine claim questions from insureds and agents.

Contacts agents and insureds on routine claims to obtain coverage information

Education equivalent to graduation from high school supplemented by courses in typing and personal computer skills or the equivalent in related work experience. - Nine or more months experience as a Claim Clerk or the equivalent demonstrating a basic knowledge of computer entry and operations.

Job Type: Contract

Pay: $15.00 - $20.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift

Work setting:

• Remote

Experience:

• Claims Clerk: 3 years (Required)
• Lead Claims Clerk: 3 years (Required)
• clerical duties: 3 years (Required)
• Data entry: 3 years (Required)

Work Location: Remote