It Systems Administrator 1 - Cyber Security Emphasis (Open & Promotional)

Salary : $59,600.84 - $83,412.20 Annually
Location : WA 99260, WA
Job Type: Regular
Remote Employment: Flexible/Hybrid
Job Number: 23-00351
Department: Information Technology
Opening Date: 12/14/2023
Closing Date: Continuous
FLSA: Exempt
Job Summary
This position works 37.5 hours per weeks.
This position performs professional, technical, analytical work involving enterprise-wide system administration of the County's complex heterogeneous wide-area network. Work involves the design, analysis, development, procurement, implementation, modification, repair and support of large-scale complex hardware, software, database, network, audio visual and Cyber Security systems. Employees in this classification may direct the work of staff in lower classifications.
IT Systems Administrator 1 is the entry classification in this series. Incumbents deliver technical expertise in at least two defined technology areas and act as a specialist, providing consultation to customers and/or staff members in at least one other area.
Defined Technology Areas include: Server/Data Center environment, Active Directory Administration, Database Administration, Server Virtualization, Storage Area Networks, Network management/security, Enterprise Software packages, Cyber Security and Audio/Visual technologies.
Technical Expertise is defined as the ability to perform the majority of the functions in the defined technology area without assistance and to complete assignments that meet management and customer expectations.
A Specialist is defined as having the depth of skill in the defined technology area to the degree that exceptional advice, consultation and technical work is provided to others and is evident when performing all work functions.
A Recognized Expert is defined as having recognition by management and peers of the ability to perform all functions in the defined technology area at the expert level. Proven experience in meeting or exceeding customer expectations. A team leader who has demonstrated a willingness to take the responsibility to prepare the County for future technologies.
WHO MAY APPLY: This recruitment is open to all applicants meeting the minimum requirements. Priority consideration will be given to Spokane County employees in a position covered by the Master Contract submitting applications between 12/14/23 and 12/20/23. First consideration will be given to applicants working in IT in a position covered by the 1553 Collective Bargaining Agreement (CBA); second consideration given to County-wide applicants in a position covered by the 1553 CBA; third consideration given to applicants covered by the Master Contract CBA; fourth consideration will be given to all other applicants.
TOTAL COMPENSATION: $76,289 - $106,767 annually.Total compensation is an estimate based upon base compensation, median retirement fund contributions, and current employer-paid health and related benefit contribution rates (including medical, dental, life insurance, long term disability, and leave). The actual total will vary depending upon each employee's enrollment choices.
Examples of Duties

• Evaluates server, software, hardware and network service outages to ensure they are resolved in an orderly, timely manner and to reduce instances and recurrences.
• Prepares server, software, hardware and network systems documentation, cost estimates, procurement documents, status reports, meeting materials, newsletters, and budget and management reports.
• Assists, trains and serves as an escalation point for employees in lower classifications.
• Analyzes and resolves technical problems.
• Participates in and conducts meetings with customers, vendors and associated staff.
• Develops and maintains documentation of network architectures, troubleshooting of network issues, network data gathering, trending and analysis.
• Designs, tests and monitors backup and recovery processes to ensure the safe and smooth restoration of business operations in the event of technical failure or disasters.
• Manages, directs and performs installation and maintenance of servers, software, hardware and network systems at currently supported release levels; ensures that implementation conforms to departmental standards.
• Develops and maintains documentation of system architectures, troubleshooting of technical issues, and instructional guides to be used by both users and other technical staff.
• Performs after-hours and on-call duties, pursuant to active labor agreement.
• Delivers, administers and monitors physical and virtual Windows servers, software, hardware and network systems to ensure optimum performance; oversees reconfiguration as needed to accommodate growth and/or changes in security or hardware/software requirements.
• Administers core business process servers.
• Performs Windows account/security administration.
• Performs other related duties as required/assigned.
• Serves as point of contact and regional administrator for State and National Criminal database support and troubleshooting.
• Serves as the point of contact for all CAD, records, mobile computer dispatch, reporting, crime analysis, officer and ancillary user hardware, Core Application server and technical support helpdesk ticket requests, which also includes escalation to outside agencies or vendors as needed.
• May be required to perform duties of lower level classifications.

Minimum Requirements

• Bachelor's Degree from an accredited college or university in computer science, or a related field.
• Two (2) years of relevant work experience in the Information Technology field.
• Experience with relevant software packages, hardware (Intel processor based Servers) Windows Server and networking, preferred.
  1. OR an equivalent combination of education, training and experience that would provide the required knowledge, skills and abilities will be considered.
• Must be able to receive CJIS Level 4 and ACCESS Level 2 certifications.
• Must successfully pass a criminal background check and polygraph test.
• Possession of a valid Washington Driver's License at time of hire and for the duration of employment.

Selection Factors

• Knowledge of concepts and techniques for operation and administration of Windows based server computer hardware/software platforms.
• Knowledge of configuration commands and procedures associated with current County standards for operating systems, network equipment and peripherals.
• Knowledge of network administration. Network and Windows based server troubleshooting, diagnostic equipment, methods and tools. (i.e. protocol analyzers, cable testers).
• Knowledge of the principles and practices of data security management, data backup and disaster recovery.
• Knowledge of geographic information standards, spatial database management, multi-user versioned editing models, metadata, spatial data types, spatial references, spatial relationships, and spatial indexes.
• Skilled in communicating effectively both orally and in writing, sufficient to exchange or convey information and to give and receive work direction.
• Skilled in establishing and maintaining effective working relationships with customers, superiors, associates and vendors.
• Skilled in areas of problem solving and debugging.
• Skilled in areas of managing multiple priorities.
• Ability to use system and network administration utilities, management and monitoring tools.
• Ability to analyze complex computer systems or networks, identify problems, develop effective solutions and documentation.
• Ability to evaluate, recommend, install and configure complex network hardware and software.
• Ability to think clearly, prioritize tasks, and efficiently solve technical problems.
• Ability to exercise good judgment as to when to act independently and when to refer situations to a higher authority.

SPOKANECOUNTY
Employee Benefits Summary
The following is a brief list of benefits available to Spokane County regular employees. Complete information is available from Human Resources Department. This information is subject to change.
PAID TIME OFF
Spokane County Observed Holidays
Up to 10 (ten) paid holidays are observed by Spokane County.
PTO
Non-represented and a select group of represented employees receive a bank of hours that combine both vacation and sick leave into a paid time off bank. There is no waiting period to use this time and it starts out at almost 2 days per month accrual increasing in accrual rates annually for first 5 years.
Vacation
For employees with less than five (5) years of continuous service, the accrual rate is 1 day of vacation each month for a total of 12 days per year. After six (6) months, employees are eligible to take accumulated vacation time. (Please note the vacation time accumulation may vary depending on contract language).
Sick Leave
Sick leave is earned at 1 day per month and can be taken as the days are accumulated.
Other Leaves
Spokane County provides several other paid leaves such as: bereavement leave, jury duty and military duty leave.
INSURANCE BENEFITS
Medical Insurance
Two plans are currently available: Premera Blue Cross (PPO) and Kaiser Permanente (HMO). Spokane County pays 95% of the premium for full-time employees and 90% of the premiums for spouses and dependents. Premiums are deducted each pay period (pay periods: 15th and last day of the month).
2023 Rates:
Premera
Employee Only: $38.04 per month
Employee & Spouse: $149.52 per month
Employee & Family: $209.60 per month
Employee & Child(ren): $136.16 per month
Kaiser:
Employee: $35.92 per month
Employee & Spouse: $140.56 per month
Employee & Family: $196.06 per month
Employee & Child(ren): $128.58 per month
Dental Insurance
Two plans are currently available: Delta Dental of Washington (PPO) and Willamette Dental (DMO). Spokane County pays 95% of the premium for full-time employees and 90% of the premiums for spouses and dependents.
2023 Rates:
Delta Dental Willamette Dental
Employee: $5.74 per month Employee: $5.98 per month
Family: $11.48 per month Family: $11.96 per month
Group Life Insurance
The County provides a $25,000 group life insurance policy to employees. The County provides a $10,000 benefit for those represented by 492, 492CS & 492CL. This benefit is paid in full by Spokane County.
Long Term Disability Coverage
Provides an income protection benefit in the event of a long-term illness or injury at rate of 60% of income up to a maximum of $5,000 per month. Spokane County pays the full premium for this plan. Deputy Sheriff's receive a benefit through their union for disability.
RETIREMENT
Retirement Plan (401a)
Spokane County employees are automatically included in the Washington State Retirement System. Both the employer and the employee contribute to the plan. This retirement plan provides a guaranteed lifetime monthly benefit once vested and eligible for retirement.
Additional Retirement Plan Option (457b)
Employees may supplement their retirement income and save money on taxes by participating in this optional County program. Roth (after-tax) option is also available through this retirement plan.
VOLUNTARY BENEFITS
AFLAC
Supplemental insurance is optional and is provided by AFLAC to help pay for benefits not covered by major medical insurance. The employee pays 100% of the premium.
Travel Assistance
Provides additional travel protections anytime you travel more than 100 miles from home. Includes pre-trip information, emergency ticket replacement, and emergency evacuation coverage. This benefit is paid in full by Spokane County.
Flexible Spending Plan (FSA)
Spokane County sponsors a Section 125 Flexible Spending Account to allow out-of-pocket Medical & Daycare Expenses to be paid with Tax Free Dollars. Premiums are automatically set up pre-tax under the FSA.
Voluntary Term Life Insurance
Voluntary Term Life Insurance is additional optional life insurance provided through The Standard Insurance. New employees are guaranteed up to $50,000 for self and $20,000 for a spouse with no medical underwriting needed.
WORK/LIFE PROGRAMS
Employee Assistance Program
Employees and their family members are eligible to receive free counseling. There are also benefits relating to financial and legal concerns.
Reduced Cost Bus Pass Program
Spokane County participates in a program with STA which discounts bus passes to $5 a month.
Wellness Programs
There are opportunities for nearby exercise programs at reduced cost and education programs around wellness themes including financial well-being, nutrition and stress reduction.
Discounts
There are local and national discounts available to Spokane County employees.
01
Describe your experience & familiarity with Windows desktop/server operating systems and support.
02
Describe your experience with Windows domain, group policies and active directory.
03
Describe your experience with malware/virus threat hunting & remediation in a Windows environment.
04
Describe your experience with Windows PowerShell.
05
Describe your experience with Microsoft Azure Active Directory & Azure security features.
06
Describe your experience with Microsoft Intune/MEM.
07
Describe your experience with web application security.
08
List any security tools you have used and your pro...