It Systems Admin

The System Administrator supports IT operations at Husky Terminal. The duties of the System Administrator are wide-ranging and ever-expanding as technology advances. This role will work closely with operations and various IT staff to ensure day-to-day incidents are quickly resolved. The position will require onsite and remote troubleshooting with the ability to work independently with minimal supervision and as part of an IT team. The ideal person must have a strong passion for technology and the experience with the fast-paced industrial environment.
Quick Facts
Compensation:$84,700 to $122,000, depending on experience
Working hours:Full-time, salary, on-site
Reports to: Manager, IT Services
Industry:Marine Terminal Container Operations
Job Functions: Information Technology
Essential Duties and Responsibilitiesinclude the following. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Serve as a technical resource on Windows server systems hardware and software and its effective application at Husky Terminal
• Install and configure new Windows server hardware, software, peripherals, and services in accordance with current IT standards; manage, and configure Active Directory infrastructure
• Accountable for configuring Window server operating systems
• Maintain, grant, and revoke user and groups access to data/files/applications
• Create/Onboard new users and vendors accounts
• Create and maintains network shared folder, shared printer, and group policy objectives
• Monitor and review system logs, detect and troubleshoot problems
• Install, manage, and maintain anti-virus software
• Assist with troubleshooting and problem resolution in Windows server and associated systems
• Manage O365 Exchange storage and mailbox databases
• Update, work and close tickets in IT ticketing system
• Mentor and act as a point of escalation to Help Desk team
• Install, configure, maintain, upgrade, and manage enterprise applications
• Manage, monitor, maintain, and troubleshoot all storage equipment and related services
• Assist in storage backups, data retention and migration, and related user community services
• Assists users with software, hardware, connectivity, and related issues; provides training on new or modified equipment
• Ensures system operates in line with specifications by monitoring equipment functions
• Monitors the assigned network, ensuring optimal function and minimal downtime
• Ensures networks are protected from physical harm, viruses, unauthorized users, and damage to data by developing and monitoring security procedures or collaborating with network security staff
• Drafts checklists, processes, and knowledge bases for help desk and other support staff
• Maintain and troubleshoot all local IT components specific to the business, including PCs, Printers, TOS, GOS, OCR, GPS, RFID, LTE, etc.
• Maintain all local IT infrastructure including switches, routers, servers, wired/wireless infrastructure, VOIP hardware, custom hardware solutions, etc.
• Remotely manage Microsoft based systems
• Maintain and resolve issues on LAN/WAN/WWAN, VoIP phones, AV system connections
• Communicate efficiently and effectively with vendors, customers, and users
• Ability to support 24 X 7 terminal operations

Attend required safety trainings and meetings; follow all safety and health guidelines, standards, practices, policies, and procedures; and actively participate in the Husky's Emergency Preparedness program and activities
Position RequirementsThe requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentialfunctions.
Education:

• High School Diploma or GED required
• Bachelor's degree in Computer Science, Computer Engineering, Business Information Systems, or a related major in a public or accredited private academic institution required; additional years' experience can be substituted in lieu of an undergraduate degree
• At least 3 years of experience with LAN and WAN technologies, including multiple network operating systems, topologies, and protocols, required
• 5+ years of related information technology experience required
• Maritime industry and union environment experience preferred

Certificates, Licenses, or Registrations:

• Certifications such as Net+, Sec+, CCNA, MCSA, CISM, CSA are highly preferred

Required Competencies:

• Demonstrate exceptional customer service
• Strong attention to detail with excellent follow-up
• Ability to work independently as well as part of a team
• Solid interpersonal and organizational skills
• Strong verbal and written communication skills
• Analytical and organizational skills
• Ability to mentor, transfer knowledge, and support escalation

Technical Skills:
To perform this job successfully, an individual should have knowledge of:

• Advanced experience with Active Directory, DHCP, DNS, and Windows server environments preferred
• Experience in supporting Apple and Android mobile devices preferred
• Wired and wireless networking troubleshooting experience preferred
• Advanced knowledge of server administration
• Knowledge of network infrastructure
• Knowledge of server security configuration
• Knowledge of server replication technologies
• Knowledge of communication protocols (TCP/IP, HTTP, HTTPS)
• Knowledge of DNS services and domain routing
• Knowledge of SSL encryption and installation
• Knowledge of content management systems
• Knowledge of Microsoft O365 environment, applications, and tools
• Knowledge of Internet Information Server (IIS) and the basic operation of websites, application pools, ports and SSL Certifications
• Attention to details and effective organizational skills
• Strong decision-making, problem-solving and analytical skills
• Effective communication and interpersonal skills with all levels of employees, management, customers, and vendors

Required Credentials:

• Obtain and Maintain TWIC (Transportation Workers Identification Card) issued by the Department of Homeland Security
• Valid US Driver's License

Benefits:
One of Husky's core values isPeople First. Husky Terminal cares about its employees and lives this value by offering competitive pay and a benefits package that supports you and your family. The company strives to keep benefits comprehensive and affordable.
Our benefits include:

• Potential annual discretionary bonus up to 10% of base salary for this role. Annual bonuses are subject to personal and company performance.
• Employer paid Medical, Dental, Vision, and Prescription insurance or employee can purchase buy-up plans
• Company Paid Basic Life and AD&D Insuranceat two times base salary,with the option to purchase supplemental insurance
• No cost short-term and long-term disability
• Annual time off and sick time
• 10 Paid holidays
• 5 Floating days, prorated in first year depending on hire date
• Employee Assistance Program
• 401K with matching contributions up to 6% of the employee's eligible earnings


• 4% vested immediately, and full vesting is attained after three years of service


• Free onsite parking

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to lift and/or move up to 40 pounds. The employee is regularly required to sit for long periods of time; working on a computer; use hands to finger, handle, or feel; bend and reach with hands and arms, and talk or hear.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is exposed to an office environment. The noise level in the work environment is normal level office noise unless out on the terminal.
NOTE:This position description generally describes the principal functions of the position, the level of knowledge and skills typically required and the general scope of responsibility. It is not intended as a complete list of specific duties and responsibilities and should not be considered an all-inclusive listing of work requirements. Individuals will perform other duties as assigned.
Husky Terminal is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.
This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)