Address
Form of workSalary : $74,859.20 - $102,502.40 Annually
Location : North Mankato, MN
Job Type: Full-Time
Job Number: 15-24
Department: Administration
Opening Date: 03/01/2024
Closing Date: 3/21/2024 11:59 PM Central
Major Job Function
Essential Duties and Responsibilities
Reasonable accommodations may be made to enable individuals to perform these essential functions:
• Implementation and Planning:
o Maintain proper documentation and shared understanding of all technology systems and provide reports and key performance indicators on overall systems health.
o Assume a lead role in acquiring, supporting, and maintaining communication technology, including WANs, LANs, internet connections, phone systems, cellular assets, and wireless networks.
o Maintain the organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for integrating and implementing information technologies.
o Anticipate project and program requirements. Recommend and implement information technology strategies, policies, and procedures by evaluating organization outcomes, identifying problems, and evaluating trends.
o Collaborate with department heads on information technology projects and provide innovative solutions to ensure growth and align the technology property of the City's departments.
o Provide needs analysis and recommendations regarding information technology, communications, hardware, and systems support. Coordinate requisitions.
o In coordination with the managed IT provider, plans, implements, and performs network administration.
o Regularly assess and audit IT assets and IT policy/procedures.
• Maintenance and Installation:
o Performs installation, maintenance, repair, training, and hardware, software, and security projects for the network, including VOIP, wireless equipment, servers, firewalls, switches, routers, cabling, and other equipment essential to City functions.
o Manage operation and maintenance of information technology and related equipment.
o Preserve assets by evaluating risks, implementing disaster recovery and backup procedures, and maintaining information security and control structures.
• Assistance:
o Provide technical assistance and training to end-users for technical applications through personal assistance, group training seminars, and periodic email communication on IT-related items.
o Collaborate with the department staff regarding network connections, SCADA networks, fiber networks, and video and camera installation and connection.
• Communication and Organization:
o Establish vendor relationships and provide project oversight as the City liaison.
o Responsible for maintaining effective communication and relations with all City employees and external stakeholders.
• Security:
o Responsible, in coordination with the managed IT provider, for cybersecurity, including implementation, assessment, training, and oversight.
o Serves as the Information Security Officer for the City.
• Other Duties as Assigned:
Minimum Requirements for Position
Minimum Qualifications
• Associate degree in computer science, management information systems, or a similar field.
• Three years of work experience in an information technology role involving configuring, supporting, and troubleshooting advanced equipment such as firewalls, servers, switches, computer networks, software administration, and systems operation.
• Must successfully pass a background check.
• Must have a valid driver's license.
Preferred Qualifications
Desired Qualifications
• Bachelor's Degree in computer science, management information systems, or a similar field.
• Five years of work experience in an information technology role involving configuring, supporting, and troubleshooting advanced equipment such as firewalls, servers, switches, computer networks, software administration, and systems operation.
• Experience with utility and governmental operations is preferred.
Supplemental Information
Competencies
• Knowledge of the principles and techniques of database management, networking, firewall, VPNs, virtualization, programming, and systems design.
• Ability to troubleshoot advanced levels of technology equipment and systems and provide resolutions to problems.
• Knowledge of servers, server operating systems, and administration of servers, including Windows and Linux.
• Knowledge of telecommunications equipment, phone systems, VOIP, and POTS.
• Knowledge of cybersecurity practices and techniques.
• Knowledge of security systems, camera systems, and fire alarm systems.
• Ability to document processes, workflows, and necessary technology documentation.
• Knowledge of water, wastewater, gas, and electrical utility systems and infrastructure and how SCADA technology integrates and monitors such systems.
• Ability to formulate long-range system development plans and to schedule and supervise personnel resources in the implementation of such plans.
• Strong customer service skills, written and oral communication skills.
• Knowledge of budgeting process and procedures.
Expected Hours of Work
The position involves a minimum of 40 hours of work per week. Monday-Friday 8:00 am to 5:00 pm. Occasional overtime may be required. Must be able to respond to emergency situations.
Work Environment & Physical Demands
Continuously speak comprehensible English and understand English, read and write English; Hearing - continuously normal or corrected to normal; Eyesight - continuously far vision and near vision 20/40 or corrected to 20/40, frequently bend/stoop, squat, crouch, kneel, balance; occasionally reach above shoulder level; use hands for firm grasping and fine manipulating.
Strength: Carry up to thirty pounds and lift up to thirty pounds;
EEO Statement
The City of North Mankato is an Equal Opportunity Employer in compliance with the Americans with Disabilities Act. It will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
We offer a complete benefits package to full-time employees working 30 or more hours a week including health care, dental, vision, Public Employee Retirement Account (PERA) deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
Public Employees Retirement Association-7.5% of Salary
FICA-7.65% of salary
Health Insurance-Single and Family. Cost is split 80/20 for employer/employee for family and single coverage. Three insurance plans are offered.
VEBA Account- VEBA Account annual contribution is based upon which insurance plan is selected by the employee
Life/Accidental Death & Dismemberment (ADD)-After 6-month waiting period amount equal to salary. Paid by City.
Long Term Disability Insurance-After 6-month waiting period amount equal to salary. Paid by City.
Section 125 Plan-Flexible Spending Account.
Vacation:
1-7 years: 10 days per year
8-14 years: 15 days per year
15-21 years: 20 days per year
22 years and over: 25 days per year subject to a maximum carryover
Sick Leave
1 day per month
Personal Leave
3 days (charged to sick leave).
Holidays
13 holidays per year
ICMA
IRS 457 Deferred Compensation Plan. Employee contributions only. Minimum contribution $25 per pay period
Location : North Mankato, MN
Job Type: Full-Time
Job Number: 15-24
Department: Administration
Opening Date: 03/01/2024
Closing Date: 3/21/2024 11:59 PM Central
Major Job Function
Essential Duties and Responsibilities
Reasonable accommodations may be made to enable individuals to perform these essential functions:
• Implementation and Planning:
o Maintain proper documentation and shared understanding of all technology systems and provide reports and key performance indicators on overall systems health.
o Assume a lead role in acquiring, supporting, and maintaining communication technology, including WANs, LANs, internet connections, phone systems, cellular assets, and wireless networks.
o Maintain the organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for integrating and implementing information technologies.
o Anticipate project and program requirements. Recommend and implement information technology strategies, policies, and procedures by evaluating organization outcomes, identifying problems, and evaluating trends.
o Collaborate with department heads on information technology projects and provide innovative solutions to ensure growth and align the technology property of the City's departments.
o Provide needs analysis and recommendations regarding information technology, communications, hardware, and systems support. Coordinate requisitions.
o In coordination with the managed IT provider, plans, implements, and performs network administration.
o Regularly assess and audit IT assets and IT policy/procedures.
• Maintenance and Installation:
o Performs installation, maintenance, repair, training, and hardware, software, and security projects for the network, including VOIP, wireless equipment, servers, firewalls, switches, routers, cabling, and other equipment essential to City functions.
o Manage operation and maintenance of information technology and related equipment.
o Preserve assets by evaluating risks, implementing disaster recovery and backup procedures, and maintaining information security and control structures.
• Assistance:
o Provide technical assistance and training to end-users for technical applications through personal assistance, group training seminars, and periodic email communication on IT-related items.
o Collaborate with the department staff regarding network connections, SCADA networks, fiber networks, and video and camera installation and connection.
• Communication and Organization:
o Establish vendor relationships and provide project oversight as the City liaison.
o Responsible for maintaining effective communication and relations with all City employees and external stakeholders.
• Security:
o Responsible, in coordination with the managed IT provider, for cybersecurity, including implementation, assessment, training, and oversight.
o Serves as the Information Security Officer for the City.
• Other Duties as Assigned:
Minimum Requirements for Position
Minimum Qualifications
• Associate degree in computer science, management information systems, or a similar field.
• Three years of work experience in an information technology role involving configuring, supporting, and troubleshooting advanced equipment such as firewalls, servers, switches, computer networks, software administration, and systems operation.
• Must successfully pass a background check.
• Must have a valid driver's license.
Preferred Qualifications
Desired Qualifications
• Bachelor's Degree in computer science, management information systems, or a similar field.
• Five years of work experience in an information technology role involving configuring, supporting, and troubleshooting advanced equipment such as firewalls, servers, switches, computer networks, software administration, and systems operation.
• Experience with utility and governmental operations is preferred.
Supplemental Information
Competencies
• Knowledge of the principles and techniques of database management, networking, firewall, VPNs, virtualization, programming, and systems design.
• Ability to troubleshoot advanced levels of technology equipment and systems and provide resolutions to problems.
• Knowledge of servers, server operating systems, and administration of servers, including Windows and Linux.
• Knowledge of telecommunications equipment, phone systems, VOIP, and POTS.
• Knowledge of cybersecurity practices and techniques.
• Knowledge of security systems, camera systems, and fire alarm systems.
• Ability to document processes, workflows, and necessary technology documentation.
• Knowledge of water, wastewater, gas, and electrical utility systems and infrastructure and how SCADA technology integrates and monitors such systems.
• Ability to formulate long-range system development plans and to schedule and supervise personnel resources in the implementation of such plans.
• Strong customer service skills, written and oral communication skills.
• Knowledge of budgeting process and procedures.
Expected Hours of Work
The position involves a minimum of 40 hours of work per week. Monday-Friday 8:00 am to 5:00 pm. Occasional overtime may be required. Must be able to respond to emergency situations.
Work Environment & Physical Demands
Continuously speak comprehensible English and understand English, read and write English; Hearing - continuously normal or corrected to normal; Eyesight - continuously far vision and near vision 20/40 or corrected to 20/40, frequently bend/stoop, squat, crouch, kneel, balance; occasionally reach above shoulder level; use hands for firm grasping and fine manipulating.
Strength: Carry up to thirty pounds and lift up to thirty pounds;
EEO Statement
The City of North Mankato is an Equal Opportunity Employer in compliance with the Americans with Disabilities Act. It will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
We offer a complete benefits package to full-time employees working 30 or more hours a week including health care, dental, vision, Public Employee Retirement Account (PERA) deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
Public Employees Retirement Association-7.5% of Salary
FICA-7.65% of salary
Health Insurance-Single and Family. Cost is split 80/20 for employer/employee for family and single coverage. Three insurance plans are offered.
VEBA Account- VEBA Account annual contribution is based upon which insurance plan is selected by the employee
Life/Accidental Death & Dismemberment (ADD)-After 6-month waiting period amount equal to salary. Paid by City.
Long Term Disability Insurance-After 6-month waiting period amount equal to salary. Paid by City.
Section 125 Plan-Flexible Spending Account.
Vacation:
1-7 years: 10 days per year
8-14 years: 15 days per year
15-21 years: 20 days per year
22 years and over: 25 days per year subject to a maximum carryover
Sick Leave
1 day per month
Personal Leave
3 days (charged to sick leave).
Holidays
13 holidays per year
ICMA
IRS 457 Deferred Compensation Plan. Employee contributions only. Minimum contribution $25 per pay period
