Network Administrator (It)

Salary: $88,159.00 - $93,528.00 Annually
Location : Bloomington, MN
Job Type: Full Time
Job Number: 2024-00006
Department: Information Technology
Opening Date: 12/18/2023
Closing Date: 1/9/2024 11:59 PM Central
FLSA: Exempt
Bargaining Unit: NU
Primary Objective
To administer and monitor current enterprise network infrastructure. Evaluate potential new technology and proposed changes to the environment. Assist in the design, acquisition and/or configuration of new applications, upgrades, and modifications.
CITY VALUES & EXPECTATIONS

• Models and contributes to a positive work environment, culture of communication, engagement and safety
• Communicates effectively and respectfully with employees and the general public, including but not limited to those of diverse racial, ethnic, religious and socioeconomic backgrounds
• Works cooperatively as a member of a team; develops and maintains effective working relationships with diverse coworkers and community members; consistently brings a high level of self-awareness and empathy to all personal interactions
• Embraces the City's shared values and contributes towards accomplishing the City's vision and goals by being creative, innovative, continuously learning, and communicating clearly

Examples of Duties

• Participate in the acquisition and implementation of new network hardware, software and security products
• Participates in problem management activities such as issue resolution and root cause analysis
• Implements best practices for security and operations, including coordinating regulatory requirements
• Coordinates infrastructure support with Network and Systems Engineers
• Plans, tests, and implements upgrades and changes in coordination with information technology team, City staff and vendors
• Helps set and maintain relationships with network service providers
• Monitors network status, security alerts and related applications
• Participates in creation and maintenance of documentation and support procedures for individual technologies
• Provides consultation and training or training options to end?users
• Maintains compliance of regulatory and licensing requirements
• Helps identify, prioritize and propose solutions for infrastructure improvement
• Collaborates with internal customers to help forecast future needs
• Participates in efforts to implement network updates including upgrades, patches, and new releases
• Assists in the development and maintenance of network reporting, analytics, and governance
• Available for after-hours support as needed
• Acts as an escalation point for the helpdesk
• Performs other duties as apparent or assigned

KNOWLEDGE, SKILLS, & ABILITIES REQUIRED

• Works on assignments with minimal technical direction
• Demonstrates independence in researching solutions
• Ability to learn new technologies quickly
• Ability to work with Network Engineer to prioritize allocated workload
• Excellent communication and client support skills
• Outstanding attention to detail with superior time and process management skills

Minimum/Desirable Qualifications
MINIMUM QUALIFICATIONS

• Bachelor's degree in Information Technology or related field, OR an Associate's AND at least five years of experience in enterprise application or systems administration or help desk, OR eight year's of experience in enterprise application or systems administration or help desk
• Three years of experience in enterprise application or systems administration or help desk
• Strong writing and documentation skills
• Excellent problem solving/analytical skills, knowledge of analytical tools, and complex troubleshooting methods

DESIRABLE QUALIFICATIONS

• Experience with network/wireless environment
• Experience with MDM, MFA, ADFS, and SSL Certificates
• Experience with a Windows Active Directory environment
• VMWare experience
• Experience with CLI scripting, Linux, VPN
• Experience with Teams, SharePoint, Office365

Supplemental Information
SUPERVISION OF OTHERS
This position does not supervise others.
Anticipated Hiring Range: $88,159 - $93,528 Annually
2024 Full Salary Range: $88,159 - $117,530 Annually
Full-Time; Exempt; Non-Union; Benefits Eligible
The City of Bloomington is an Equal Opportunity Employer and is committed to creating a diverse workforce that reflects the community we serve. Applicants who are black, indigenous or persons of color are encouraged to apply. We also encourage women, veterans, members of the LGBTQIA community, and individuals with disabilities to apply.
Benefits for regular, full-time employees of the City of Bloomington (with the exception of 24 hour firefighters and 24 hour fire fighter/paramedics) include the following:

• 10 days paid vacation per year
• 13 days paid personal leave per year
• 13 paid holidays per year
• 12 weeks paid parental leave
• Employee health and dental insurance
• Paid employee life insurance
• Paid employee disability insurance
• Employer/employee paid pension
• Deferred compensation
• Tuition assistance program
• Health club membership reimbursement
• Flexible spending account
• Employee Assistance Program
• Other optional benefits
• Great suburban location, on bus line
• Free employee parking

*(Union contracts may vary from the above list.)
01
The City of Bloomington (City) is asking you to supply information (data) as part of your application for employment with the City. The Minnesota Government Data Practices Act (MGDPA) classifies this data as private data about you.The law does not require you to provide the data and there is no legal consequence for refusing to provide the data. However, if you do not provide the requested data, the City may not have enough information to consider your application and you may not move forward in the selection process.If you do provide the data, City employees and its agents may have access to your private data if their work assignments reasonably require access. The hiring manager or supervisor, human resources employees, and members of an interview panel, which may include non-City employees, will have access to some of your private data during the application and selection process. State or federal law or a court order may allow others to have access to your data also. The City will not disclose any of your private data to any member of the general public without your permission.The MGDPA classifies the following information as public data about applicants: veteran status, relevant test scores, rank on eligible list, job history, education and training, and work availability. If you are a finalist for the position, your name is also public. A "finalist" is a person the City selects for an interview.Do you agree to supply the data the City is requesting as part of your application for employment?

• Yes
• No

02
I understand that in order for my application to receive every consideration in the selection process, I must complete the following supplemental questionnaire completely for this position. Attaching a resume is NOT a substitute for completing an answer. If a question is answered by the statement "See Resume", the question will be treated as if there is no answer. The information I provide will be reviewed and used to determine my eligibility to move forward in the selection process. Unanswered questions, incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. If the supplemental question is not applicable to you, please indicate N/A.
I have read and understand the above instructions regarding supplemental questions.

• Yes
• No

03
This is a reminder that you should check your Spam/Junk folder as emails from the City of Bloomington might end up being received in those folders and not your inbox. Please note that the City won't send out communications until after the job posting has officially closed unless the posting clearly states otherwise. Please acknowledge that you have read and understood this informational message.

• Yes
• No

04
Did you read and review the Working Conditions and Physical Demands checklist and the Remote Work availability? Once you click on the link , scroll down to the Other Necessary Requirements section of the Job Description to view information.

• Yes
• No

05
The advertised wage for this position is $88,159 - $93,528 Annually, depending on qualifications. If selected, would you be willing to accept a starting wage in this range?

• Yes
• No

06
Please indicate your highest level of education completed.

• High School or Equivalent
• Associate's degree
• Bachelor's degree
• Master's degree or higher
• Not Applicable

07
If you indicated you have post-secondary education, please summarize coursework or list degree earned, area of study, name of institution and dates you attended. If not applicable to you, indicate N/A.
08
How many years of experience do you have in enterprise application or systems administration or help desk?

• 1-2 years
• 3-4 years
• 5-7 years
• 8+ years
• Not Applicable

09
If you indicated you have work experience in enterprise application or systems administration or help desk, please summarize your experience including Job Title, place of employment, and relevant job duties. If not applicable, indicate N/A.
10
Do you have experience documenting and maintaining process/procedures and/or writing training materials?

• Yes
• No

11
If so, give 1-2 examples of documents you have created and maintained. If not applicable, indicate N/A.
12
Do you have experience resolving problems and troubleshooting?

• Yes
• No

13
If yes, give 2-3 examples of problem solving/troubleshooting issues you have resolved. If not applicable, indicate N/A.
14
Do you possess work experience with network/wireless environment?

• Yes
• No

15
If you indicated you have work experience in network/wireless environment, please summarize your experience including Job Title, place of employment, and relevant job duties. If not applicable, indicate N/A.
16
Do you possess experience with MDM, MFA, ADFS, and SSL Certificates? Please select all that apply, otherwise select Not Applicable.

• MDM
• MFA
• ADFS
• SSL
• Not Applicable

17
Do you possess work experience with a Windows Active Directory environment?

• Yes
• No

18
If you indicated you have work experience in Windows Active Directory environment, please summarize your experience including Job Title, place of employment, and relevant job duties. If not applicable, indicate N/A.
19
Do you possess VMWare experience?

• Yes
• No

20
If you indicated you have work experience in VMWare experience, please summarize your experience including Job Title, place of employment, and relevant job duties. If not applicable, indicate N/A.
21
Do you possess experience with CLI scripting, Linux, and VPN? Please select all that apply, otherwise select Not Applicable.

• CLI scripting
• Linux
• VPN
• Not Applicable

22
If you indicated you have experience with CLI scripting, Linux, VPN, please summarize your experience including Job Title, place of employment, and relevant job duties. If not applicable, indicate N/A.
23
Do you possess experience with Teams, SharePoint, and Office365? Please select all that apply, otherwise select Not Applicable.

• Teams
• SharePoint
• Office 365
• Not Applicable

24
If you indicated you have experience with Teams, SharePoint, Office365, please summarize your experience including Job Title, place of employment, and relevant job duties. If not applicable, indicate N/A.
25
Do you fluently speak a second language, in addition to English, that has a recognized presence in the community? Recognized prevalent languages in the City of Bloomington are Spanish, Somali, Vietnamese, Chinese Mandarin, and Cambodian (Khmer). Fluent means you can sustain a conversation, demonstrate intelligible pronunciation which doesn't interfere with understanding, and communicate at informal and some formal levels.

• Spanish - FLUENT
• Somali - FLUENT
• Vietnamese - FLUENT
• Chinese Mandarin - FLUENT
• Cambodian (Khmer) - FLUENT
• I am not FLUENT in those languages or I am FLUENT in another language

26
If you indicated you speak a language other than English that you are FLUENT in, please list the language(s) and years spoken. If not applicable, please indicate N/A.
27
This question is to determine your status as a veteran under the Veteran's Preference Statute, Minnesota Statutes, 43A.11. Please check the statement below which best describes your current Veteran's status:

• I am not a Veteran
• I am a Veteran who served more than 180 consecutive days and received an Honorable Discharge or Separation
• I am the spouse of a deceased Veteran who served more than 180 consecutive days and received an Honorable Discharge or Separation
• I am a disabled Veteran who served more than 180 consecutive days and received an Honorable Discharge or Separation
• I am the spouse of a disabled Veteran who served more than 180 consecutive days and received an Honorable Discharge or Separation and is unable to use the preference due to th...