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SalaryBright Direction Dental: Deeper Relationships, Superior Support, Brighter Smiles
Bright Direction Dental (BDD) proudly partners with exceptional dental practices in Illinois, Indiana, Michigan, Ohio, and Missouri. From our home office in downtown Chicago, our BDD support team has vast experience in multi-site healthcare settings and specializes in non-clinical support services such as payroll, bill payment, financial reporting, treasury management, recruiting, revenue cycle management, project management, administrative functions, marketing, and IT support.
We operate in a busy environment with dynamic dental professionals. Our teams focus on building deeper relationships and providing the highest level of care to our valued patients. We believe with great certainty that the ability to provide consistently excellent service and support is determined by the work ethic and values of the individuals that we hire.
If you are looking for a new challenge and are interested in working in the Revenue Cycle function in an emerging organization and seek a rewarding and challenging career in the Dental space, this is the perfect opportunity for you!
The Insurance Verification Specialist (IVS) will play a critical role in maintaining the financial health of BDD. This position is responsible for verifying patient insurance for all scheduled and last minute (when possible) appointments for assigned locations, as well as maintaining correct and accurate insurance information in the Practice Management System (PMS) associated with a patient account for proper billing and assigning fee schedules. The IVS will also directly communicate with the office(s) regarding patients who have terminated coverage, as well as externally communicate with patients to obtain their complete and proper insurance information.
RESPONSIBILITIES
- Verification of insurance for each patient who has a scheduled appointment.
- Obtain coverage and benefit information for all dental procedures.
- Load proper insurance to patient account to ensure proper claims submission.
- Maintain and load insurance into Practice Management System.
- Assign appropriate insurance fee schedule to the patient chart based on insurance coverage.
- Communicate with patients as needed to obtain updated insurance information.
- Enter and update patient demographics into the billing system as needed.
- Work effectively and maintain expected productivity.
- Other tasks or duties as assigned.
- 2+ years’ experience in Revenue Cycle Management, preferably in a Dental practice environment
- Extensive knowledge of medical or dental explanation of benefits
- High School Diploma
- Strong Knowledge of Microsoft Office Suite, specifically Excel and Outlook
- Knowledge of dental insurance and terminology
- Strong analytical, critical thinking and problem-solving skill
- Excellent written and verbal communication skills
- Ability to prioritize effectively and meet strict deadlines, completing tasks in a fast-paced organization.
- Ability to perform frequent repetitive work with attention to detail.
- Strong Work Ethic
- Professional, motivated, with a pleasant demeanor
- Ability to build and maintain trust.
- Create open communication and professionalism.
- Team Player
- Supports corporate vision and strategy.
Bright Direction Dental is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to abide by these principles and mandates. Bright Direction Dental prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, traits associated with race, creed, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Bright Direction Dental conforms to the spirit as well as to the letter of all applicable laws and regulations.
