Insurance Customer Service Representative

```Job Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity for someone who enjoys helping others and has excellent communication skills.

Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner
- Provide accurate information about our products and services
- Assist customers with placing orders, processing returns, and resolving any issues or concerns
- Perform data entry tasks to update customer information in our database
- Conduct outbound calls to follow up with customers or provide additional information
- Maintain a high level of product knowledge to effectively address customer inquiries
- Utilize phone etiquette and active listening skills to ensure customer satisfaction
- Collaborate with other team members to resolve complex customer issues

Qualifications:
- Previous experience in Customer Service or a related field is preferred
- Strong verbal and written communication skills in English; bilingual in Spanish is a plus
- Proficient in data entry and computer skills
- Ability to multitask and prioritize tasks effectively
- Excellent problem-solving skills and attention to detail
- Ability to work well in a team environment
- Positive attitude and willingness to learn and adapt

Benefits:
- Competitive salary based on experience
- Comprehensive training program provided
- Opportunities for career growth within the company

If you are passionate about delivering exceptional Customer Service and enjoy working in a fast-paced environment, we would love to hear from you. Apply now to join our team as a Customer Service Representative!```

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Quincy, IL 62301: Relocate before starting work (Required)

Work Location: In person