Customer Service Representative-Office Assistant

INSURANCE ACCOUNT OFFICE/CUSTOMER SERVICE/SALES AGENT REP – INSURANCE & FINANCIAL SERVICES

Metro Chicago State Farm Insurance & Financial Services Agency seeks an experienced insurance professional. You’ll provide all customers support services and sales for our personal/commercial insurance customers.

Our State Farm Insurance Agency takes pride in the care and opportunities we provide for our customers. We offer a comfortable working environment along with benefits. As we continue in our track record of success, we are interested in a candidate who feels they will thrive at a company that will present opportunities to grow.

Responsibilities

• Use a insurance customer-focused, needs-based review process to educate insurance customers about insurance options.
• Understanding and offering recommended additional insurance coverages to existing and new customers
• Quote & Process insurance proposals for new business all lines of insurance products and find a way to close the sale.
• Prepare and issue midterm endorsements requests and certificate of insurance forms.
• Answer calls from customers promptly and provide a high level of service.
• Review accounts during all communication to maximize discounts and address all gaps in coverages
• Confirms policies and endorsements for accuracy in a timely fashion.
• Performs timely follow-up and resolution related to potential cancellations
• Completes all items accurately and timely.

Qualifications

• Property and Casualty and Life and Health Insurance Licenses
• Current/recent insurance experience preferred.
• Sales and Customer Service experience in the insurance industry.
• Ability to market insurance products and insurance services based on customer needs
• Ability to set priorities and manage workflow to ensure efficient, timely and accurate processing of insurance transactions and other responsibilities.
• Proactive in problem solving
• Strong Communication skills both with Customers and Coworkers
• Experience with insurance office applications and agency software

Benefits

• Base comp (doe) and bonus
• On-the-job training
• Paid time off
• Paid training
• Profit Sharing Plan
• Professional development assistance
• Professional office work environment

Note: This opportunity is with an independent State Farm Agent, not State Farm Companies. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

keywords: Insurance, Insurance Producer, Insurance Sales, Insurance Customer Service Representative, Insurance Agent, State Farm, State Farm Insurance, State Farm Agency, State Farm Agent, , Agent Team Member, State Farm Customer Service Representative – CSR, Sales, Sales representative, Property and Casualty License, Property & Casualty License, Life Insurance License, Health Insurance License, Life and Health LicenseCompensation: $45,000.00 - $65,000.00 per year

Job Type: Full-time

Pay: $40,000.00 - $65,000.00 per year

Benefits:

• Paid time off
• Tuition reimbursement

Supplemental pay types:

• Commission pay

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person

Education:

• High school or equivalent (Required)

Experience:

• Sales: 1 year (Required)

License/Certification:

• Property & Casualty Insurance Licenses? (Required)

Work Location: In person