Instructional Design Intern - Summer 2024

This is a paid internship, range of $19/hr - $35/hr (depending on role and qualifications) for those currently pursuing undergraduate degrees and higher rates for those currently pursuing graduate level degrees. 

Sound Transit also offers a competitive benefits package with a wide range of offerings, including: 

• Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner. 
• Employee Assistance Program. 
• Paid Time Off: An accrual of up to 4 hours per pay period. Up to 2 floating holidays. 
• Full-time interns will receive an ORCA card at no cost. This card can be used on buses, trains, water taxis in the Puget Sound region, along with the Monorail and Seattle Streetcar. 
• In addition to compensation and benefits, you’ll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues. 

Tentative 2024 Internship Dates:

• Semester students: May 20th to July 26th    
• Quarter students:  June 24th to August 30th

DEPARTMENT OVERVIEW

Sound Transit’s Human Resources Operations department oversees internal learning content development for the entire agency. The agency-wide training intern will have an opportunity to be a part of the team that oversees creation of learning content for a wide variety of teams and topics.

PRIMARY DUTIES AND RESPONSIBILITIES

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

JOB DUTIES:

• Assist with universal design/accessibility in several kinds of mediums (e.g. ensuring accessible design in eLearning courses, captioning videos, checking content for readability and alt-text)

• Convert information into branded template-based formats (Job Aids, Quick Guides, infographics, etc.), assist in managing team templates, internal document organization, and other artifacts

• Research background information for course content

• Participate in end-to-end video production, including script writing, screen recording, voice acting, audio production, editing, and publishing using tools such as Camtasia and Vyond

• Quality Assurance for eLearning courses created in Articulate 360 (a rapid eLearning development software suite)

• Provide scheduling support by scheduling SME follow-ups, audit course data and related databases

POTENTIAL PROJECTS:

Our projects are variable in length and complexity. Here a few examples of projects in the recent past:

• Designing eLearning courses on wide range of topics like implicit bias and Agency Anti-Racism initiatives, using company credit cards, environment sustainability, safety, or information security.
• Creation of slide deck for New Employee Orientation instructor-led course
• End-to-end video production for animated explainer on the benefits package offered to Sound Transit employees
• Document creation and design for course participant guides
  

MINIMUM QUALIFICATIONS:

Applicants must be a current college student in good academic standing, enrolled in an accredited associate, bachelor's or graduate degree program in Adult Education, Learning and Development, Learning Technologies, Graphic Design, Video Production, Writing, Human-centered Design, or other technical discipline or relevant two-year certificate. 

ADDITIONAL SKILLS:

• Proficiency with Microsoft Office product
• Strong writing skills
• Interest in adult education, learning and development

PHYSICAL DEMANDS/ WORK ENVIRONMENT:

• Work is performed in a standard office environment.
• The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.

Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class.