Inside Sales and Office Admin Associate

Business Overview:

Air Force Filter is the chief supplier of filter products in the Rocky Mountain region.  We stock between 200,000 to 300,000 filters in our 12,000 square foot warehouse and can construct any sized custom filter through our in-house fabrication department.  We also provide a wide variety of property maintenance products for commercial and industrial properties.  Air Force Filter actively works with our clients to promote the well-being of their facility and streamline the processes for upkeep to their property.       

Inside Sales and Office Administration Representative Summary:

Air Force Filter is looking for an Inside Sales Representative to capitalize on business opportunities and promote relationships with current customers.  This position is responsible for the account management of our clients and obtaining new business.  This is a customer service and sales oriented position that directly provides our customers with product and assists them with inquiries.  This position works with customers to solve problems, promote business and sales opportunities, enhance customer service experience and generate future business opportunities. 

  Essential Functions:

• Represents Air Force Filter in a positive and professional manner.
• Answers incoming calls and processes a high volume of customer requests and orders accurately and in a timely manner.
• Contacts clients to ensure customer satisfaction, provide information, service and promote professional business relationships. 
• Prepares and provides proposals to potential customers, prospects and existing clients. 
• Keeps accurate and up-to-date records of customer orders and information.  Coordinates follow ups with customer to provide product and services in a timely manner for future orders through long term relationships.
• Assists with the processing, routing, shipping and invoicing of orders. 
• Helps process and oversee accounts payable and accounts receivable.
• Orders supplies for the business and Office.
• Assists in completion of general department workflow as directed by manager

Required Skills and Traits

• Must have strong customer service and problem resolution skills. 
• Must be able to work in a face-paced high volume environment.
• Must be able to retain, develop and promote business opportunities and relationships.
• Must have strong financial skills including pricing and project management skills.
• Prior HVAC, building maintenance, supply or distribution experience a plus.
• Prior sales experience is required.
• Must have good verbal and written communication skills.
• Knowledge or ability to learn computerized purchasing receiving system is required.
• Must have strong computer skills including Microsoft Office (Word, Excel and Outlook)
• Must have strong organizational skills and be detail oriented. 
• Must be able to perform with minimal direction.