Office/Workplace Specialist

About FareHarbor

At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow.

With over 20,000 clients across 90+ countries—we're the largest in our industry and shaping the future of travel, together.

Our team is an 'Ohana of 700+ people around the world. We're passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.

FareHarbor Core Values:

• Think Client First
• We Are One 'Ohana
• Be Curious and Learn
• Own It.
• Act With Integrity
• Embrace the Challenge

Why FareHarbor?

Founding FareHarbor required unwavering passion. Turning a start-up into the world's leading and largest reservation software for tours, activities, and attractions required relentless dedication and vision. To date, we've helped over 20,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams.

And since day one, we've known that our real success lies in our people—the Ohana.

With each new feature launched and new client onboarded, there is a team of incredible people behind the scenes who are full of dedication, passion, energy, and the will to succeed. We encourage everyone to bring their whole selves to work—to believe in their abilities, to freely express their creativity, and to contribute with their own uniqueness by wearing their true colors. We take care of one another and always prioritize health and wellbeing. We give our people the space and trust to learn, to try, to succeed, to collaborate, to think outside of the box, to make mistakes, and even to fail. And then we come together to try again.

From the minute you join, you have a voice. You find your space. You make an impact. We celebrate our victories, shout our successes, and are always eager to tackle new challenges. And we can't wait to see all that's to come.

About the Role

As the Office/Workplace Specialist, you will work to develop a workplace that allows FareHarbor employees to deliver the best results for our clients. This multifaceted position is designed for a proactive, organized individual who thrives in a fast-paced environment and is passionate about creating an efficient, welcoming workplace for employees. With several offices across North America, the person in this role will work closely with a dispersed group of people to ensure our physical office spaces meet our employees needs, and will operate digital processes to react to other ad-hoc needs as they develop.

The ideal candidate for this role is a detail-oriented, efficient problem-solver with excellent communication skills and the ability to manage multiple tasks simultaneously. A background in office administration, IT familiarity, and experience in finance or procurement are highly advantageous. This role requires a team player with a positive attitude, capable of adapting to changing priorities and fostering a collaborative, supportive office environment.

By joining our team as the Office/Workplace Specialist, you will play a crucial role in maintaining and enhancing our office spaces, contributing to the productivity and well-being of our team, and supporting our organizational goals. If you are passionate about creating an optimal work environment and possess the skills and experience outlined above, we would love to hear from you.

What you'll do here:

• Maintain the quality of all aspects of the physical Denver office: Own the day to day working of the office, submitting work orders, coordinating with other teams needs for use of the space and ensuring the office space is well maintained and functional
• Serve as the Point of Contact (POC) for Physical Offices: Be the initial point of contact for all matters related to our additional physical offices, including acting as the emergency response coordinator to ensure a safe and secure environment
• Develop and Manage Office Supplies and Inventory Strategy: Strategize and oversee the management of office supplies and inventory, ensuring availability while optimizing costs and space, maintain positive vendor relationship, ensure timely payment
• Oversee Coffee and Snack Provisions: Ensure a constant supply of coffee and snacks, managing inventory and preferences to keep our team energized and satisfied, maintain positive vendor relationship, ensure timely payment
• Coordinate Office Parking Logistics: Organize office parking arrangements to efficiently meet the needs of employees and visitors
• Facilitate Catering Arrangements: Work closely with commercial leadership to arrange catering for meetings and events, focusing on quality and variety
• Manage Access Control Systems: Oversee and maintain office access control systems to support the employee journey, both in-office and remotely, and manage the visitor process
• Act as IT Point of Contact: Address all IT-related inquiries, troubleshoot office internet issues and conferencing devices, and manage employee hardware needs, including inventory management and support for both in-office and remote setups
• Handle Regional Purchasing: Take charge of regional purchasing tasks, including procuring swag, conference materials, and hardware, ensuring efficient and cost-effective acquisitions
• Support Finance/Procurement Activities: Assist with finance and procurement processes, helping other teams with the acquisition of swag, business cards, conference materials, vendor contracts, and more, while managing the finances related to workplace resources
• Manage the Office Credit Card: Oversee the office credit card, handling levy notices, the accounts payable inbox, tracking invoice payments, and managing receipts, along with utilizing Ivalua for invoice/contract submissions and vendor creation backups
• Execute Office Parties/Events/Outings: Collaborate with the Culture and Engagement team to plan and execute office parties/events/outings, support other offices to ensure all employees across all offices have the same experiences

Requirements:

• Effective communication skills
• High attention to detail
• Ability to multitask
• Desire to take initiative
• Flexible and adaptable
• Excellent problem solver
• Strong time management skills
• Effective team member and collaborator
• Strong social skills
• Ability to regularly work from office in downtown Denver

Benefits

• Medical, dental + vision coverage
• 26 vacation days, 10 sick days & 12 paid holidays per year
• Global leave benefit
  • 22 weeks paid parental leave
  • 2 weeks paid grandparent leave
  • Extended care and bereavement leave
  • Life insurance policy
• 401k + employer matching
• Social hours & events and team-building
• Educational Opportunities
• Wellness benefits (Headspace subscription & wellness webinars)
• Work-from-home assistance
• Hybrid friendly
• Paid volunteer hours

Salary Range: $45,584-$68,376, plus 10% bonus potential

Please note you must be authorized to work in the United States for this position.

FareHarbor is committed to creating a diverse environment, and we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. We welcome talent that can offer us new insights and perspectives on challenges that we face, and we take measures to eliminate unconscious bias throughout the interview and hiring process. In tandem, we work to cultivate an inclusive culture in which all of our employees can be their authentic selves.

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Any offer of work (e.g. employment, assignment) will be subjected to the successful completion of pre-employment screening.