Human Resources Director

ABOUT offers a flexible, purpose-built solution that empowers hospitals and health systems to operate as one connected network of care. We enable easy access for clinicians to move patients into and out of the acute care setting - getting them to the next, best care setting faster and easier. Complemented by our clinical experts and best practices, we provide health systems the necessary controls and insights to grow with resilience, drive clinician effectiveness, and improve patient outcomes.

The HR Director serves as a key leader in aligning the HR strategy with ABOUT business strategies. The HR Director oversees planning, organizing and administering Human Resources programs, policies, and activities, including the HRIS (ADP), compliance, recruitment, employee engagement, compensation, benefits, performance management, and learning and development for the entire organization.

ESSENTIAL FUNCTIONS:

Benefits

• Administer all employee benefit programs, including health and retirement plan
• Offer and implement employee-centered wellness initiatives
• Lead a successful Annual Open Enrollment by partnering with the benefits broker and ensuring employee understanding of benefit offerings
• Perform frequent review of benefits offerings to ensure benefits are competitive and meet employee needs
• Support employee leave of absences by working with employee to determine leave needs

Employee Engagement

• Manage employee recognition program by encouraging participation and refining program as needed
• Administer and analyze annual employee engagement survey and pulse surveys, partnering with leaders to review results and support next steps
• Support department leaders with retaining employees and ensuring an engaged workforce
• Partner with the employee engagement team for best practices in employee engagement, leading HR related initiatives as a result of engagement team recommendations

Recruitment & Onboarding

• Manage the full-cycle recruitment process for open positions, including posting, screening, coordinating interviews, administering pre-hire assessment, and offers for qualified candidates
• Support new hires with onboarding paperwork in ADP and successful acclimation to tools at ABOUT
• Ensure a seamless onboarding experience for new hires, including evaluation of the current onboarding practices and making adjustments as needed
• Determine effective recruitment strategies within budget

Policies/Procedures/Compliance

• Ensures compliance with federal, state, local, and institutional standards, regulations and policies regarding Human Resources in the handling of related issues.
• Provides recommendations to executive management for improvement of the organization’s policies, procedures and practices on Human Resources matters.
• Anticipates and resolves litigation risks; investigates incidents and exposures and provides recommendations to mitigate.
• Administer and ensure compliance with required annual trainings, such as harassment and drug free workplace
• Keep abreast with state and local laws and regulations as they apply to the organization.
• Guide and advise talent on all aspects of employee-related issues, including manager/employee issues, policies & procedures, misconduct, investigations, terminations, review of appealed terminations, reorganizations, EEOC claims, etc
• Support the government background check and compliance process

Talent/Performance Management

• Develop and lead the annual performance & talent assessment process identifying key talent
• Lead and delivery necessary training and administration of the overall HR processes

HRIS administration

• Utilize and optimize the HRIS - ADP - for all employee data storage items
• Maximize the HRIS for recruiting, onboarding, benefits, and pay data

Other:

• Maintains currency of Human Resources regulations, industry trends, current practices, new developments, applicable laws, and legislation.

• Provides leadership to other HR team members (when applicable)
• Analyze HR metrics (benefits enrollment, turnover, hiring, etc.)
• Performs other duties as assigned.

QUALIFICATIONS:

Need to Have:

• Bachelor's degree
• 10+ years of Human Resources experience
• Track record of successfully leading an HR function for a smaller organization

Nice to Have:

• Prior experience working in a private equity-funded organization.
• Master’s degree in organizational development, MBA, or HR.
• SHRM-SCP or PHR Certification.
• Understanding / Knowledge of government credentialing and background check process

Required Knowledge and Skills

Required Knowledge:

• Advanced understanding of employment laws and regulations related to Human Resources
• Benefits administration and employee-centered benefit offerings
• Employee engagement best practices
• Recruitment best practices
• Correct business English, including spelling, grammar and punctuation.
• Medical Terminology
• Health system operating and working models
• Business planning and development

Required Skills:

• Ability to work closely with senior leadership on HR strategy as it relates to the business
• Utilize technology and reporting available, including excel, ADP, LinkedIn, Culpepper, etc.
• Using initiative and independent judgment within established department guidelines.
• Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
• Establishing and maintaining effective working relationships with a variety of individuals.

ABOUT Values

• Passion
  • We have a passion for people—more specifically, keeping people at their best by getting them to the right care, right away. Why? Because in our line of work, time saves more than lives. It preserves quality of life. Which enables the people we’re passionate about to continue chasing their own passions.
• Courage
  • How many great stories of breakthrough and triumph involve adhering to the status quo? We’ve been at this for years, and we’ve counted zero so far. For as scary as stepping out of our comfort zone is, taking bold leaps to leave it in our dust can be downright terrifying—and worth it. Every. Single. Time.

• Determination
  • We like to think we’re pretty smart. And we owe a pretty big part of our success to date to our many bright minds. But it’s our tireless work ethic, refuse-to-lose attitude and understanding that there will always be opportunity to improve that keep us on top of our game. And ahead of our competition.
• Humility
  • We are not chest-pounders. We are faithful-doers, lesson-learners and wisdom-sharers. For us, it’s not about individual accolades—or even our achievements as a company. Contributing to a better healthcare that keeps people at their best—patients and clinicians alike—is reward enough.
• Curiosity
  • Today, we are in an amazing place. But we only got here because we never stopped asking “what if” and pushing ourselves to create “what is.” While some fear the unknown, we embrace our industry’s toughest questions. Because answering them makes a powerful statement: There is not impossible, only undiscovered.
• Accountability
  • As much as we may strive for perfection, we’re anything but perfect. When we slip up, we don’t hide from it. We own it, and we grow from it. Setting an example for our peers, our partners, and our profession as a whole. Because it’s important to recognize that process is never a straight line forward.
    

PHYSICAL/MENTAL REQUIREMENTS:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mobility to work in an office setting, use standard office equipment and stamina to sit for extended periods of time; strength to lift and carry up to 10 pounds; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone.
Travel as needed to support company and customer initiatives. Work on Site in our St Paul office may be required and ABOUT reserves the right to change the location of the role at any time.

This role may involve work on federal government contracts that require additional federal background investigations, training, and federal badging. As such, you will may required to submit personal information to the government and be fingerprinted and photographed at your local Department of Veteran Affairs Medical Center.

ABOUT is also an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.