Human Resources Coordinator

The Human Resource Coordinator will perform administrative tasks and services to support effective and efficient operations of the organization's Human Resources department.

Duties/Responsibilities

• Maintains accurate and up-to-date human resource files, records, and documentation in the Human Resource Department's servers.
• Maintains employee records in PEO databases, ensuring completion and accuracy of details such as employee contact information, job classification, pay rates, organizational structure, and other key details.
• Maintains the integrity and confidentiality of human resource files and records.
• Performs periodic audits of HR files and records to ensure compliance.
• Performs internal customer service to the organization's Executives and Managers, acting as a liaison to the Human Resources Department.
• Answers frequently asked questions from candidates and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to the Human Resources Manager.
• Provides clerical support to the Human Resources Manager.
• Works closely with Payroll Manager, communicating employee changes, new hires and exits via Personnel Action Notice.
• Periodically assists Hiring Executives with job descriptions, data entry into ATS job listings for new positions. Liaison with temporary and permanent placement agencies.
• Maintains a working relationship with the organization's PEOs (TriNet and Gusto), partnering in the administration of leaves of absence, worker's compensation, unemployment, benefits, etc.
• Runs reports in the organizations' HRIS systems (TriNet and Gusto).
• Creates correspondence, memos, forms, spreadsheets, Personnel Action Notices, and checklists.
• Conducts new hire onboarding process including acquiring background checks, and performs new hire orientation.
• Creates personnel files.
• Maintains records of compliance with new hire sexual harassment prevention training.
• Maintains records of professional development/trainings.
• Maintains records containing sensitive medical information.
• Assists with the performance review process.
• Assists with the employee off boarding/termination process.
• Assists with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition event, holiday parties, etc.
• Performs other duties, as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Excellent organizational skills and attention to detail.
• Excellent time management and prioritization skills with the ability to multi-task and manage competing deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Ability to work outside of traditional working hours, as business needs dictate, with some work outside of tradition business hours and weekends.
• Dedication to continuous learning as employment laws and Human Resources best practices evolve.
• Proficient with G Suite (Gmail), Microsoft Office Suite, or related software.
• Proficient with or the ability to quickly learn human resource information systems (HRIS), and similar computer applications.

Education and Experience:

Two years previous experience in professional services, customer service and/or customer success, or Human Resources preferred. A combination of education and experience may be accepted.

Physical Requirements:

Must be comfortable working remotely, with prolonged periods of sitting at a desk, using a telephone, and working on a computer. May be required to type, write, speak, hear, touch with fingertips, grip, reach, and follow multi-part instructions, with or without accommodation.

Must be able to occasionally lift 20 pounds.

Terry Hines & Associates is an Equal Opportunity Employer. It is our policy not to engage in discrimination against any individual, or harassment of any person seeking employment with our organization on the basis of race, color, national origin, religion, sex, gender identity, pregnancy, physical or mental disability, medical condition, ancestry, marital status, age, sexual orientation, citizenship, genetic information or status as a covered veteran including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. This policy applies to all employment practices, including recruitment, selection, promotion, transfer, merit increase, salary, training and development, demotion, and separation. This policy is intended to be consistent with the provisions of applicable State and Federal laws. Federal law requires proof of citizenship or "alien right-to-work" status.