Human Resources Coordinator

ABOUT SWING:

Founded in 2015 by former K-12 educators and administrators, Swing Education is one of the leading platforms assisting school districts in sourcing dependable, highly qualified substitute teachers. At the core of our company stands a diverse and visionary leadership team. In the face of a nationwide teacher shortage, Swing believes that every classroom should have a teacher, and every student deserves uninterrupted learning. By establishing a marketplace that facilitates seamless connections between substitute teachers and schools, Swing aims to streamline the pathway for K-12 schools and districts to access reliable, top-tier substitute teachers when they're needed most.

At Swing, we champion a fundamental belief: for our schools and students to thrive, our team must reflect the rich diversity of the thousands of students and educators we are privileged to serve. This belief is deeply ingrained in our organizational identity, embodying Living DEI (Diversity, Equity, and Inclusion) as one of Swing's Four Core Values. We committed to creating a work culture that embraces inclusivity and belonging for every member of our present and future team. To learn more about Swing Education, and our Core Values please click here.

POSITION SUMMARY:

The Human Resources Coordinator plays a pivotal role in managing key systems and processes. You will oversee essential HR functions that help implement systems to enrich the employee experience company-wide and for our valued Swing Substitutes. This position requires a proactive, detail-oriented professional capable of handling day-to-day HR responsibilities. This role provides broad exposure to diverse HR programs including unemployment insurance, benefits, compensation, performance management, employee relations, and more.

This non-exempt position will be full-time remote with possible minimal offsite responsibilities located in Northern California. The ideal candidate will be able to work independently and have a broad knowledge of Human Resources as well as the ability to complete general administrative duties, including but not limited to unemployment and claims responsibilities. This role reports into the Human Resources Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• This role will assist the People Team by executing daily administrative processes related to the employee life cycle, and work on special projects
• Back-up for unemployment claims coordinator handling EDD inquiries and appeals (up to 50% of responsibilities)
• Update and maintain Human Resources Information System (HRIS) and other employee related documents
• Answers routine employee related inquiries, to include basic policy and procedure questions
• Review all inbound mail on our virtual mailing system and occasionally send mail via USPS / UPS / FedEx
• Respond to Verification of Employment Requests
• Gather information for submitting unemployment claims through the EDD
• Conducts data-entry audits company-wide, identifies and shares error trends
• Creates and runs various HRIS reports; ad hoc, and as needed
• Become familiar with HR tech systems and swing substitute app
• Perform other duties and complete special projects as assigned by the HR Manager

QUALIFICATIONS:

• 2+ years related experience
• You are highly curious, welcome questions, and delight in providing information and solutions for others
• You have a growth mindset and are adaptable to change
• Skilled at providing clear, effective, and timely communication to corporate staff and substitutes across multiple channels including email, ticketing system such as Zendesk, Slack
• Demonstrated problem-solving skills to analyze issues, propose solutions, and address challenges
• HRIS system experience, including ADP
• Required experience navigating, completing data entry, and generating reports in an HRIS
• Dependable, flexible and possess the ability to work independently
• Familiarity with California Employment Law
• Unemployment Insurance claim experience preferred but not required
• You can work independently as well as be a truly collaborative partner
• Intermediate or advanced-level skills using G Suite and Microsoft Office (Excel, PowerPoint, Word) experience required
• Exceptional planning, organizational and time management skills with the ability to manage changing priorities, handle multiple projects, meet deadlines and adapt to a changing business environment

COMPENSATION:

Salary is commensurate on experience and is adjusted for cost of living standards dependent on position location. Swing Education offers a comprehensive benefits package which includes the following perks:

• Medical/dental/vision benefits
• Flexible Time Off (FTO)
• Paid holidays
• Parental leave
• Stock options
• Professional development reimbursement program
• Co-working membership reimbursement
• Mission-driven work
• Fun, collaborative, balanced culture

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.