Community Resource Coordinator, Children's Initiative

OVERVIEW:
The Children's Initiative (CI) was designed from the experience and learning reached through the development of the Franklin-McKinley Children's Initiative which began in 2009 as a collaborative to address the system barriers, lack of resources and alignment with the intent of creating a cradle to college and career pipeline. With the expansion of the Family Resource Center on the school campus, sharing the lessons learned of how to leverage resources, focus on place and being grounded in the community, the Children's Initiative Model has been developed.
CORAL Expanded Day Learning Program provides a safe and productive learning environment during the afterschool hours, when juvenile crime and substance abuse can peak. Students in quality afterschool programs have better academic performance, behavior, and school attendance and greater expectations for the future. The CORAL program is an extension of the school day, held until 6 pm every day school is in session. Students receive a free healthy snack, 60 minutes of homework help, and 60 minutes of balanced literacy instruction as well as enrichment opportunities like sports leagues, field trips, and science and art clubs. The program is entirely secular, neutral, and non-ideological.
POSITION SUMMARY:
Community Resource Coordinators are the central point of connection to the community between schools and various support programs. This includes coordinating the family engagement processes, creating links and building relationships with local community services and supports, and serving as the information conduit for best practices that are emerging throughout close partnership with the school district.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Community Resource Coordinator will be responsible for, but may not be limited to, the following:

• Build and maintain strong collaborative relationships and communication with school officials, program directors, service providers, families, other stakeholders, and community agencies.
• Act as liaison between various providers, including the schools, Santa Clara County Services, and community agencies, to support the health and wellness needs of students and their families through activities such as educational events, consultations, and coordination of resources.
• Become active participants in the school Campus Collaborative by actively engaging families, caregivers, and the community.
• Receive referrals and track services offered to families in a three-generational approach. Providing services to the entire family unit.
• Utilize a variety of engagement strategies, including individual meetings, family meetings, and home visits, during transitional and non-traditional hours. 6. Develop and maintain ongoing communication with all partners, including feedback loops. Creating a seamless experience for families receiving services.
• Assist in planning, coordinating, and execution of the workshops, meetings, etc. This includes attending, participating in, and facilitating sessions, presentations, and group discussions/activities.
• Provide program oversight and support while acting as the first point of contact for community members/program participants.
• Prepare information to be provided as resources in the community and ensure that this information is culturally, linguistically, and developmentally appropriate and relevant to the family;
• Help parents and caregivers identify gaps, barriers, and/or issues that interfere with children's healthy development and access to services.
• Maintain secure and confidential records and files for each family served. Maintain confidentiality of client information.
• Attend Catholic Charities of Santa Clara County trainings, meetings, and events as required.
• With the support of the Manager, refer and connect families to Community Resources and serve as a facilitator in linking participants to social, educational, and health services.
• Understand agency guidelines, policies and procedures and act in alignment with the CCSCC core values of Service, Compassion, and Justice for all.
• Complete all other duties as assigned.

QUALIFICATIONS:
EDUCATION AND EXPERIENCE

• Minimum of a Bachelor's degree in education, psychology, sociology, or any relevant degree in social sciences; or a combination of equivalent education and experience that demonstrates the ability to perform the job.
• At least one (1) year of experience working with young children or parents and/or with community-based organizations, or at least one (1) year of experience working with an early childhood program (i.e., classroom aide, teacher's assistant, daycare worker)
• Experience in social services in community settings with families preferred and experience working previously with other early learning curriculum is a plus

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to work with diverse workgroups and serve families with diverse economic, social, racial, and cultural backgrounds.
• Ability to understand family dynamics and adjust to family's needs accordingly; be able to build relationships, communicate effectively, and listen to family needs.
• Committed to cultural humility/awareness and respect for families' rights
• Have the ability to communicate clearly with extensive audiences and engage with families and extended community members.
• Serve effectively as a leader and member of a team internally and externally.
• Basic knowledge and understanding of early childhood development.
• Knowledge of child growth and development materials.
• Ability to establish and maintain personal and programmatic boundaries while providing supportive services.
• Appropriate literacy level and writing abilities to conduct the observational skills to complete the required paperwork on family participation, write informal home session reports after each visit, and complete child and parent evaluations.
• Strong interpersonal skills and the ability to relate to individuals who may not share basic commonality, including value systems and behavior norms.
• Maintain a professional, confidential work environment.
• Knowledge of budget implementation and planning.
• Be flexible, proactive, adaptable, and able to work in a fast-paced, changing environment.
• Be professional, trustworthy, respectful of others, and display a positive attitude.
• Knowledge about local Community Resources.
• Ability to plan, organize, prioritize, and multitask.
• Ability to travel between sites and to attend offsite events throughout the county, as appropriate.
• Knowledge of modern methods and practices, including filing systems, business, correspondence, presentations, and report writing.

PHYSICAL AND EMOTIONAL REQUIREMENTS

• Fast-paced, diverse, and dynamic environment.
• The work is sometimes physical, requiring setting up for events which may require transporting or lifting cumbersome materials (i.e., easels, flip charts, refreshments, brochures, chairs, tables); must be able to lift up to 25 lbs.
• Able to deal with stressful situations, uncertainties, and change with a positive lens and
• Able to travel between sites and to offsite events throughout the county, as appropriate.
• Must be able to report to the service site on a regular and reliable basis; work inside and outside.

OTHER QUALIFICATIONS:

• Criminal background check via livescan fingerprint.
• Must have TB test performed and submit results.
• Provide proof of COVID-19 Vaccination and booster status.
• Automobile, valid driver's license and auto insurance per agency policy; or have access to reliable transportation

WORKING CONDITIONS:

• Work is performed both inside and outside at multiple sites, including motor vehicle travel within Santa Clara County.
• Professional appearance and attire expected and required.

HOURS AND OTHER CONDITONS:

• Standard office hours are Monday through Friday, approximately from 8:00 a.m. to 5:00 p.m.
• This is a full-time, exempt position. Some evenings and weekends will be required to meet the needs of the position.

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Because of a need to remain responsive to the needs of our clients and our Agency's operations, responsibilities may be modified at any time.
Catholic Charities is a non-profit, non-discriminatory service organization and employer. We do not discriminate on the basis of race, color, national origin, religion, sex, age, sexual orientation or disability. Persons seeking employment are entitled to freedom from harassment and retaliation and reasonable accommodation for qualified disabilities.