The HR Generalist is responsible for providing support in various HR functions, including recruitment, employee relations, performance management, and HR compliance. This role requires a well-rounded individual with strong interpersonal skills and the ability to work collaboratively with employees at all levels.
Duties/Responsibilities
Recruitment and Staffing:
- Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with HRBP’s, the TA Team, and hiring managers to understand staffing needs
- Assists the TA Team and Area Supervisors with Job fairs as needed
- Identifies and implements efficient and effective recruiting methods and strategies based on the available roles and the needs of Jack’s
- Assists with job posting and advertisement processes
- Screens applications and selects qualified candidates
- Schedules interviews for the hiring managers as needed
- Assists with the interview process, attending and conducting interviews with both managers and hourly team members
Employee Relations:
- Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the HRBP
- Attends and participates in employee disciplinary meetings, terminations, and investigations as needed
- Act as a point of contact for employee inquiries and concerns
- Mediate and resolve employee conflicts, addressing issues in a fair and consistent manner
- Helps implement employee engagement initiatives around our Values to foster a positive work environment
Performance Management:
- Assists with the quarterly Heart Check and the performance appraisal process, providing feedback and support to managers and employees
HR Compliance:
- Stay current on federal, state, and local employment laws and regulations (specifically Labor Laws)
- Ensure Jack’s HR policies and procedures are being followed in the field
- Conduct internal audits to monitor and enforce compliance
HR Administration:
- Assist in HR-related administrative tasks as needed
- Performs other duties as assigned
Qualifications
- Ability to create and implement sourcing strategies for recruitment for a variety of roles
- Proactive and independent with the ability to take initiative
- Excellent time management skills with a proven ability to meet deadlines
- Proficient with or the ability to quickly learn iCIMS and other Applicant Tracking Systems
- Proficient with Microsoft Office Suite or related software
- Excellent communication and interpersonal skills
- Ability to handle confidential information with discretion