The HR Director serves as the key HR business partner to the VP Ops & will have accountability for supporting & driving HR and people-based outcomes in their assigned area.
To be successful in this role, the HRD will be customer-focused with an ability to connect with people authentically and quickly establish themselves as a credible and trusted partner. They will clearly articulate a point of view, possess a high degree of integrity, and be a self-starter who can navigate ambiguity, anticipate needs, and effectively leverage their resources to resolve issues. They will possess a high degree of learning agility and a drive for continuous improvement.
Job Responsibilities
- Serve as dedicated strategic HR business partner to the VPO
- Lead and develop team of high performing Market HR Managers
- Combine thorough understanding of the business model, strategy, & objectives with HR generalist expertise & industry best practices to ensure the development, implementation and execution of strategies and best-in-class HR and talent management practices
- Serve as internal expert for all Aramark people and HR-related tools, programs and processes supporting the business (such as the hiring process, engagement survey, DE&I initiatives, employee resource groups, available benefits, performance management, reporting, and others); through maintaining visibility and connectivity with the field and leveraging data line of insights, identify the need for and implement effective actions, including delivering appropriate group and individual training
- Build & maintain strong working relationships with partners in operations, finance, and talent acquisition
- Support & lead talent and performance development programs including talent review, individual development plans, succession planning and talent mobility
- Using resources & familiarity with the Employee Handbook (or CBA if applicable), counsel and guide managers on performance correction, terminations, and application of the progressive discipline policy, in consultation and partnership with Corporate HR
- Ensure matters related to employee relations, investigations, & payroll issues are resolved timely and thoroughly
- In partnership with the Labor Relations and the operations teams, ensure strong relationships with unions are in place
- Working with VP of Operations, develop and execute approach to front line associate connectivity (e.g., townhalls, feedback sessions, others)
- Ensure consistent employee onboarding and orientation experience
- Support sales process & new business openings in assigned region
Qualifications
- 10+ years of HR Generalist experience, 5+ leading a team in a decentralized, matrixed environment supporting population of 1,500+ hourly employees
- Degree in HR Management / Admin or related field, PHR, SPHR or other HR Generalist certification very strongly preferred
- Strong organization capability/organization development, change management and talent management experience
- Demonstrated thorough understanding of HR compliance standards including ADA, FMLA, FLSA / wage & hour requirements
- Experience working with unions & demonstrated understanding of basic labor relations concepts
- Proven ability to partner, communicate & consult with executive & senior-level leadership effectively
- Ability to manage multiple projects & priorities in a fast-paced environment
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.