Job Description
- Responsible for identifying and engaging landlords through a variety of methods in order to develop sufficient affordable housing stock for Rapid Re-Housing (RRH) program
- Assists eligible families in locating and renting suitable housing; computing and preparing financing arrangements and monitoring owner/tenant compliance with standards
- Maintain linkage between Agency, landlord and client
- Develop and maintain (i.e., update) a database/listing of available housing stock for clients
- Responsible for coordinating and/or performing Housing Inspections
- Makes referrals to agencies and departments for the resolution of applicant housing issues
- Investigates tenant and owner complaints and conducts follow-up visits
- Makes appropriate referrals for assistance when client’s needs cannot be met
- Maintains required client, legal and administrative record and statistical data as required by St. Vincent de Paul CARES and program funders including use of HMIS
- Responsible for collecting all necessary documentation for client files
- Networks and collaborates with other agencies and represents the agency at community functions, which may include public speaking and presentations as directed by Program Manager
- All other duties as assigned
- Demonstrates a commitment to serve all people with respect and compassion
- Works in a spirit of cooperation with all external and internal stakeholders
- Will make a Commitment to Serve all people with Respect, Compassion, and Cooperation
- Comply with all applicable training requirements
- Comply with all company safety, personnel and operational policies and procedures
- Comply with work schedule to ensure effective operations of Agency programs
- Contributes positively as a member of a productive and cooperative team
- Performs other duties as necessary to fulfill the St. Vincent de Paul CARES Mission.
- Able to speak, write and understand English
- Possess basic computer skills
- Must be sensitive to and respect cultural diversity amongst clients, staff and volunteers and able to work with diverse racial, ethnic and economic groups
- Flexible work schedule including evenings, nights, weekends and holidays
- Ability to set appropriate limits, work under deadlines and multi-task
- Ability to organize, prioritize, self-motivate, and deliver results
- Excellent communication and listening skills
- Possess strong work ethics
- Successfully pass Law Enforcement background screening
- Valid Florida driver’s license if driving an agency vehicle or a personal vehicle for company business
- Must have reliable transportation
- Participate in Agency Performance Quality Improvement (PQI) program and Accreditation/Reaccreditation process
- Mission-driven attitude supplemented with integrity and passion
- Adherence to the highest ethical standards, personally and professionally
- A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance
- Evidence of deep alignment with the St. Vincent de Paul CARES Mission and Values.
- Knowledge of Business English, spelling and punctuation
- Knowledge of office practices and procedures
- Knowledge of general math pertaining to percentages, allocations and discounts
- Computer skills using current software
- Strong oral and written communications
- Sensitivity to the cultural diversity of clients in order to successfully work with diverse racial, ethnic, and economic groups
- Ability to work as a team member and establish effective working relationships with staff, supervisor and outside organizations
- Commitment to empowering others to solve their own problems
- Demonstrate a commitment to serve all people with respect and compassion
- Valuing a nurturing family as the ideal environment for a person
- A conviction about the capacity of people to grow and change
- The ability to establish a respectful relationship with persons served to help them, gain skills and confidence
- Ability to work collaboratively with other personnel and/or service providers or professionals
- The capacity to maintain a helping role and to intervene appropriately to meet service goals
- Ability to work under deadlines, multi-task and set appropriate limits
- Respects diversity of all clients, staff, and volunteers
- This position requires a minimum a bachelor’s degree in social work or related field
- Minimum 2-years’ experience serving homeless or at-risk families and/or individuals in crisis
About St. Vincent de Paul CARES:
We are a non profit social service organization making homelessness rare-brief -and one time. We serve veterans, non veterans, families and individuals. We have locations throughout Florida.