Address
Form of work
SalaryFront Desk Agent
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints and resolve issues promptly and effectively
- Maintain a clean and organized Front Desk area
- Assist with administrative tasks such as filing, data entry, and record keeping
Qualifications:
- Excellent communication and customer service skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong attention to detail and problem-solving abilities
- Proficient in using phone systems and computer software
- Previous experience in a similar role is preferred but not required
We offer competitive pay and benefits packages. Join our team of dedicated professionals who are committed to providing exceptional service to our guests.
Full Time and Part Time
Hilton OnQ or PEP experience is a plus but not required.
To apply, please submit your resume and cover letter.
Job Types: Full-time, Part-time, Temporary, Internship
Pay: $13.00 - $13.50 per hour
Expected hours: 16 – 32 per week
Schedule:
- 4 hour shift
- 8 hour shift
- Evening shift
- Holidays
- Night shift
- On call
- Overnight shift
- Weekends as needed
Work setting:
- In-person
Work Location: In person
