Address
Form of work
SalaryFront Desk Agent
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests using the hotel's reservation system
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns with empathy and professionalism
- Process payments and maintain accurate records of guest transactions
- Assist with reservations and room assignments
- Coordinate with other hotel departments to ensure guest satisfaction
- Maintain a clean and organized Front Desk area
Skills:
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Proficient in using phone systems and computer software
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling guest information
- Problem-solving skills to resolve guest issues or complaints
Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring their stay is comfortable and enjoyable.
We offer competitive pay, opportunities for career growth, and a supportive work environment. If you have a passion for hospitality and enjoy working in a dynamic team, we would love to hear from you.
To apply, please submit your resume and cover letter detailing your relevant experience in guest relations.
Job Type: Part-time
Pay: $14.00 - $15.00 per hour
Expected hours: 16 – 36 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Morning shift
- Rotating weekends
- Weekends as needed
Work setting:
- In-person
Work Location: In person
