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SalaryResponsibilities: - Greet and welcome guests in a friendly and professional manner - Answer phone calls and direct them to the appropriate department or individual - Provide information about hotel services, amenities, and local attractions - Check-in and check-out guests, ensuring accuracy of information and payment processing - Handle guest requests and complaints promptly and efficiently - Maintain a clean and organized Front Desk area - Assist with administrative tasks such as filing, data entry, and office management - Perform personal assistant duties for management as needed Qualifications: - Proven experience in a customer service role - Excellent communication and interpersonal skills - Proficient in using phone systems and office management software - Strong computer skills, including knowledge of Microsoft Office Suite - Ability to handle multiple tasks simultaneously with attention to detail - Strong organizational skills with the ability to prioritize tasks effectively - Previous experience in an administrative or Front Desk position is preferred As a Front Desk Agent, you will be the first point of contact for our guests. Your friendly demeanor, excellent communication skills, and ability to multitask will contribute to providing exceptional customer service. If you are organized, detail-oriented, and enjoy interacting with people, we would love to have you join our team. Please note that this is a general job description for a Front Desk Agent position. Specific responsibilities may vary depending on the company or industry.
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Expected hours: No more than 8 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Night shift
- Overnight shift
- Weekends as needed
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
