Front Desk Agent

```Job Summary:
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

Duties:
- Greet and welcome guests with a warm and friendly demeanor
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns with patience and professionalism
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as needed

Qualifications:
- Previous experience in the hotel or hospitality industry is preferred
- Familiarity with phone systems and phone etiquette
- Knowledge of hospitality management software is a plus
- Multilingual skills are highly desirable
- Ability to handle difficult situations with tact and diplomacy
- Excellent customer service and interpersonal skills
- Strong attention to detail and organizational abilities

If you are a motivated individual who enjoys providing exceptional service to guests, we invite you to apply for the position of Front Desk Agent. Join our team and be part of creating memorable experiences for our valued guests.

Please note that only qualified candidates will be contacted for further consideration. Thank you for your interest in joining our team.```

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Morning shift
• Night shift
• Overnight shift

Work setting:

• In-person
• Resort

Work Location: In person