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Form of workJob Description
Working alongside a high profile and prestigious team, The Peninsula Chicago is seeking a Host to join our F&B team to achieve the company’s objectives and create a memorable guest experience.
Be a part of a Five Star Five Diamond luxury brand
Work with a busy, fast paced environment
Exceptional health benefits package and 401(k) with company match.
Key accountabilities
Responsible for all activities related to reservation handling, greeting, seating and farewell in the Restaurant as per standards set by the hotel.
Perform pre-service and after-service procedures as per standards.
Confirm reservations and large parties 2 days out.
Handle on-the-day reservations to Peninsula standards.
Understand and accurately follow the standard of sequence of service.
Observe and maintain daily condition of all physical facilities and equipment in the restaurant, public area and make recommendations for corrections and improvement as needed.
Responsible to daily take-out orders over the phone or in person
Responsible for cash handling
General requirements
Must have at least 2 years guest service experience
Knowledge of Open Table or other computerized reservation system
Some computer experience(excel/word)
Wine knowledge
Micros experience
Ability to multi-task
Impeccable grooming and excellent presentation
Outgoing, well spoken, polite, level headed, patient, ability to smile easily and get along with different personality types
Ability to handle high stress situations.
Benefits We Offer
10 vacation days per year
6 sick days per year
3 personal days per year
10 holidays days per year
Complimentary employee meals
Discounted parking
Discounted and complimentary room nights at The Peninsula Hotels
50% restaurant discount
50% discount on spa services
25% discount on spa retail
80% company-paid medical, dental and vision coverage
Complimentary life insurance
Complimentary long-term disability
Retirement plan with 5% company match
We are delighted to receive your resume for further consideration. To be considered for the position, you must have work authorization in the United States.
