As Bodega Taqueria y Tequila continues to expand its national footprint, we are looking for an experienced Food & Beverage Supervisor to join our growing brand and incredible team!
Offering traditional Mexican favorites as well as unconventional and innovative interpretations, Bodega specializes in tacos and tequila in a dynamic, eclectic Puebla inspired setting. Disguised behind a meat locker door, the no-name speakeasy behind Bodega comes alive at night, serving up [major market name] best tequila and cocktails in an environment that brings the fabric of the community together artists and musicians, locals, and travelers alike for late night conversation, performances, and fun.
As an Food & Beverage Supervisor you will be responsible for the daily operations of Bodega Taqueria y Tequila while ensuring adherence to company standards. You will need to be visibly present on the floor during service and solicit feedback from guests/customers.
ESSENTIAL FUNCTIONS
Circulate on the floor while continually checking with the guests/customers to ensure that everything is to the guests’ satisfaction.
Handle guest/customers complaints and thank them upon departure.
Monitor and supervise restaurant and/or bar to ensure operation is properly functioning.
Communicate with customers and employees in a positive and clear manner.
Listen to and understand requests, respond with appropriate actions and provide accurate information.
Remain calm and alert, especially during emergency situations and/or heavy restaurant/lounge activity, serving as a role model for all employees.
Interact with all department closely to ensure efficient operations and quality guest service.
Responsible for assigning and supervising all opening and/or closing side duties.
Conduct daily shift meetings.
Participate in ongoing trainings of employees to ensure that employees continue to improve their performance.
Recognize outstanding performance and ensure discipline is given for unsatisfactory performance in order to correct the behavior.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the requirements of the restaurant:
Provide direct service to guests as needed, including, but not limited to, serving tables, bussing tables, seating guests and general clerical/cashier duties.
Additional duties as necessary and assigned.
PERKS OF THE JOB
Competitive, market-driven compensation; based on experience
Comprehensive healthcare benefits available
401(k) Plan
(6) Recognized holidays with inclusive religious observance flexibility
Generous PTO policy
Extensive discount offerings at all Bodega Taqueria y Tequila properties
Mental and physical wellness programs for all team members
" We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. "