Hospital Billing Clerk - Atlanta, Ga

$500 Sign On Bonus For External Candidates

Opportunities at Change Healthcare, part of the Optum family of businesses. We are transforming the health care system through innovative technology and analytics. Find opportunities to make a difference in a variety of career areas as we all play a role in accelerating health care transformation. Help us deliver cutting-edge solutions for patients, hospitals and insurance companies, resulting in healthier communities. Use your talents to improve the health outcomes of millions of people and discover the meaning behind: Caring. Connecting. Growing together.  

What makes this a special challenge? For one, we want to create a quality experience for every person we serve. So the bar is high for accuracy, communications style and effectiveness. You'll need to be researching and resolving problems throughout the day within a high - volume, demanding environment.

The HospitalBilling Clerk is responsible for supporting our operational teams by printing claims, compiling supporting documentation, and submitting certified mailing. The role is responsible for ensuring the security of PHI while working thru these requests, ensuring outgoing mail is addressed to the proper recipient, and tracking information is applied per guidelines. This role will also assist in supporting management by participating in the QA process of the team’s daily output in addition to reporting and training.

This position is full - time, Monday - Friday. Employees are required to work our normal business hours of 8:00am – 4:30pm EST. It may be necessary, given the business need, to work occasional overtime or weekends. This position is an onsite position located at 3535 Piedmont Rd. NE, Building 14 STE. 600, Atlanta, GA 30305 

We offer 4 weeks of paid training. The hours during training will be 8:00am to 4:30pm EST. 

Primary Responsibilities:

• Ensuring the security of PHI while working thru the mail and support processes
• Maintaining appropriate system access needed to perform daily job functions
• Printing documentation such as claims, appeals, medical records, itemized bills, EOBs, and any necessary supporting documenting communicated by the operational team
• Ensuring accuracy and timeliness of outgoing mail, claims, appeals and documentation
• Applying appropriate tracking/mailing procedure based on defined guidelines
• Maintaining and updating inventory, tracking, mailing files and database systems
• Assisting with routine QA on work performed by team
• Collaborating on creating and providing reporting that can be shared with upper leadership and areas being supported on teams’ overall performance
• Operating photocopiers, scanners, copy machines, and computers
• Assist with ordering supplies when to ensure ongoing ability to perform ongoing daily functions, i.e., paper, toner, claim forms, envelopes etc.
• Assistance with other responsibilities as needed.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED
• Must be 18 years of age OR older
• 6+ months of recent Hospital Billing or Hospital Claims Processing
• 1+ years of billing experience
• Experience with UB04 claim form
• Knowledge of Adobe including the ability to read, open, save, and create PDFs
• Microsoft Office Experience – Word (able to create, open, edit, save, print, and send word documents), Outlook (emails and calendar events), Excel (spreadsheets) as well as Teams or equivalent video conferencing platforms. 
• Ability to work onsite at 3535 Piedmont Rd. NE Atlanta, GA 30305 
• Ability to work our normal business hours of 8:00am – 4:30pm EST. It may be necessary, given the business need, to work occasional overtime or weekends.

Soft Skills:

• Able to work independently
• Strong Communication Skills – both written and verbal
• Strong follow - up and organizational skills
• Ability to work collaboratively within a team
• Previous experience in a position that required a high level of organization
• Previous experience in a fast paced, independent environment that required meet productivity expectations

**PLEASE NOTE** The sign on bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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