High-Level Executive Assistant

Integrity Home Group in Cleveland, OH is in search of a talented High-Level Executive Assistant. They are one of the fastest growing Real Estate teams in the nation and credit their success to their collaborative culture, providing a WOW experience for their customers and conducting business differently. They need a new dynamic team member who will take on any challenge and excel in doing it. This is a multifaceted position and we’re looking for the best of the best!

This person will be a vital part of the Integrity Home Groupand will be responsible for the overall functionality of the Team. This High-Level Executive Assistant is in charge of the workings of the Team’s systems, records, listings, and everyday tasks that keep the business running smoothly. Systems include the Team’s contact database, organizing workflow, and budgeting. Records include maintaining the organization of the Team’s documents, spreadsheets, custom forms, and all other documentation. Listings include the organization, scheduling, and execution of all components necessary to get the Team’s listings to market and subsequently to the closing table. Everyday tasks vary depending on the housing market and generally include maintaining the Team’s technology/equipment, booking appointments, serving clients via phone and email, and running various errands to best serve the Team’s clients.

Compensation:

• Expected First-Year Earnings: $60,000
• Base Salary Range: $45,000 - $55,000 
• Paid Time Off (PTO)
• Health Stipend - Considered after a 90-day period
• Bonuses - Considered after a 180-day period

Expected First-Year Earnings: $60,000

• The Executive Assistant builds, implements, and manages all systems for transaction coordination, internal communication, client communication, financial management, information management, central database management, and marketing.
• Assist the Team Lead in managing the day-to-day operations and communications.
• Running errands, following up on whatever is needed & doing some "dirty work" might be necessary at times.
• Maintain the culture and customer care systems to ensure business growth and referral collection from past, current, and future clients.
• Manage and improve established systems for seller & buyer transactions, lead generation, database management, information management, and back-office support.
• Assists as needed in documenting the systems of other departments, including customer service, buyer, seller, lead generation, tracking, and expansion systems. 
• Creates and maintains an operations manual that documents all systems and standards in writing and in video.
• Oversees all financial systems, including maintaining the books, paying the bills, handling payroll, ensuring the collection of commissions, maintaining the budget, and generating financial reports.
• Oversees all contracts through closing and manages all aspects of the operations and sales portion of the closing process.
• Coordinates the purchase, installation, and maintenance of all office equipment.
• Responsible for overseeing all company marketing processes and procedures.
• Responsible for all sales tracking and all ROI tracking for lead systems.
• Responsible for pulling reports that reflect the status of the business/managing the pipeline.
• Communications – take charge of incoming calls, take messages, answer questions, consult client ‘care calls’ and provide information.
• (Eventually) Responsible for hiring, training, consulting, and holding accountable all additional sales agents.
• The bottom line: you’re responsible for anything and everything that the Team Lead could need to do and helping them get it done

• Incredibly service-oriented attitude 
• Very strong written and verbal communication skills 
• Exceptional organizational and project management abilities
• Learning-based, actively and independently seeking out answers when necessary
• Strong work ethic and timely with very flexible work hours
• Ability to focus and complete tasks in a fast-moving environment
• Attention to detail and accuracy
• Confidence in dealing with customers and colleagues
• Ability to remain calm under pressure
• Proven ability to succeed
• Leadership and consensus-building skills
• Comfortability in handling strong personalities
• A strong drive and deep desire to succeed and grow into greater positions of responsibility, benefits, and pay.
• Administrative experience in an office setting
• Can anticipate the needs of the Team and their listings.  
• Not scared to complete whatever task presents itself for the betterment of the team.  
• Flexible and can take on projects of all natures, perhaps learning how to complete them.  
• Personable and excited to work closely with all Team members  
• Able to collaborate with people from all walks of life and problem-solve with creative innovation 
• Forward-thinker and plan for the future and make the necessary preparations for both the Team and their listings
• Tech-savvy and willing to learn new forms of technology that best serve the Team’s overall wellbeing

Integrity Home Group - Maria Pettet was founded on a clear vision for what today’s real estate industry truly needs – trustworthy pros who are also highly competitive, swift to act, caring, and competent.