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Form of workJob Description
Job Summary
At Santa Fe Springs Optometry, our mission is to encourage our patients to live their best lives. We are here to provide and preserve our community members' sharpest vision. We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy optometry clinic! As the Front Desk Associate, you will be the first point of contact for our patients. You will act as the face of our growing office. You will greet patients at check in, schedule appointments, pull insurance authorizations, process payments, answer phone calls/emails, communicate status updates for patient orders, and generally ensure that the clinic is a welcoming place.
At Santa Fe Springs Optometry, our mission is to encourage our patients to live their best lives. We are here to provide and preserve our community members' sharpest vision. We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy optometry clinic! As the Front Desk Associate, you will be the first point of contact for our patients. You will act as the face of our growing office. You will greet patients at check in, schedule appointments, pull insurance authorizations, process payments, answer phone calls/emails, communicate status updates for patient orders, and generally ensure that the clinic is a welcoming place.
Responsibilities
- Greet owners as they arrive
- Check-in patients for their appointments
- Collect and confirm patient information
- Answer phones / emails
- Schedule, confirm, and cancel appointments
- Process payments
- Other administrative duties, as assigned
Qualifications
- Excellent customer service skills
- Effective communication with patients and coworkers
- Bilingual (Spanish) strongly preferred
