Front Desk Receptionist

Front Office Receptionist/Scheduler

Head and Neck Associates is a longstanding single specialty practice with five locations throughout Orange County. We offer an excellent benefit package and a fast-paced environment that provides opportunities for career growth!

**San Clemente Office**

Duties:

· Greets patients and directs them to appropriate departments

· Answers multiple phone lines; directs calls and takes messages as needed

· Verifies patient information and insurance eligibility; collects payments

· Directs patients to complete forms and processes patient-related paperwork

· Informs provider’s assistant of no shows and cancellations

· Makes follow-up appointments for patients and calls patients to confirm appointments

· Contacts “bumped” patients and reschedules appointments as appropriate

· Performs various front-office duties in a fast-paced, customer-oriented clinical environment, as assigned

· Scans Medical Records

· Prepares Charts

· Able to travel frequently between all 5 locations as a float

Education:

· High school degree/GED (preferred) or equivalent experience.

Experience:

Minimum:

· Medical Office Experience

· Typing 25 wpm

· Computer Experience

Preferred:

· Experience in medical reception and customer service

· Bilingual

· NextGen Experience

· Insurance Experience (HMO, PPO, Medicare)

Knowledge, Skills, and Abilities:

· Customer service oriented

· Excellent verbal and written communication skills

· Computer literate

· Able to type 25 wpm.

· Detail oriented

· Capable of working independently

· Preferred: Bilingual.

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person