Receptionist (Senior Center)

The City of Johnson City, Tennessee is accepting online applications for a Receptionist at the Senior Center. The employee performs general clerical work following well established procedures; does related work as required. The work in this class involves responsibility for performing, according to well-established procedures, routine clerical tasks. Work assignments are such that they may be readily learned after a short training period on the job. Specific and detailed instructions are given to new employees and accompany any subsequent new assignments. After the initial training period, supervision is usually limited to a review and check of the work upon completion. Questions or problems arising from the work are referred to a supervisor for decision.

Essential Functions of Position:

• receives telephone calls and greets citizens; routes them to the proper employees, and takes messages or dispatches information;
• receives complaints from the public and routes to proper office;
• processes incoming and outgoing packages;
• maintains lists of telephone numbers and utilizes conference room calendars;
• operates standard office equipment such as a computer, printer, calculator, copier, and similar equipment;
• maintains switchboard area inventory of office supplies and replenishes stock when necessary;
• performs related tasks as required.

Required Knowledge, Skills and Abilities: Some knowledge of business English, spelling and arithmetic; some knowledge of modern office practices, procedures and equipment; ability to learn assigned clerical tasks readily, to adhere to prescribed routines, and to develop skill in the operation of common office equipment; ability to make simple computations and tabulations with speed and accuracy; ability to establish and maintain harmonious relationships with other employees and the public; ability to understand and follow routine written and oral directions. Extended periods of sitting at a workstation or desk. Manual dexterity to work efficiently on keyboard and computer for data entry. Ability to speak clearly. Must enjoy working with the public and have an outgoing/positive personality.

Acceptable Experience and Training: Completion of high school or GED; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities. Pre-employment physical, drug screening and background check required.

EEO/AA