Health & Wellness Coordinator

Job Description
How you Will Power our Purpose (Job Summary)
Under the direction of the Senior Health Wellness Director, the Personal Training Coordinator is a leadership position responsible for ensuring the smooth operation and high quality in the Personal Training Program and Fitness Center to enhance member engagement and retention. This position will provide leadership, staff development and administrative support to the Personal Training staff team. This position serves as the point of contact for Personal and Group Training Programs and assists with Fitness Center duties as needed.
How You Will Make an Impact (Essential Functions)
Leadership

• Provide leadership and support to all Personal Trainers and Fitness Floor Monitors.
• Assist in auditioning, interviewing, and onboarding Personal Trainers and Fitness Floor Monitors.
• Observe Personal Training consultations and provide feedback to ensure a smooth and consistent process.
• Models and reinforces a positive, inclusive environment for members to pursue healthy living at all fitness levels.
• Assist in leading monthly Personal Trainer in-service meetings.
• Model high-quality personal training sessions for members.

Program Management/Operations

• Oversee quality and delivery of Personal Training and Group Training, including responding to all member inquiries.
• Maintain Personal Training and Group Training related schedules, records, and reports.
• Ensures high-quality standards of personal training experience for our members.
• Process all Personal Training agreements and registrations through Daxko Operations software.
• Confirm all paperwork is correctly submitted by trainers and filed appropriately.
• Send welcome emails to members of Personal Training and Group Training Programs.
• Assist members in finding the best trainer match.
• Follow up on all Personal Training Consultations to ensure members needs are met.
• Assist with administrative support to the Group Exercise program, as needed.

Facilities/Risk Management

• Ensure PAR-Q and medical clearance paperwork is completed and filed for all participants of Personal Training and Group Training programs.
• Works with Personal Trainers and Floor Monitors to maintain facility cleanliness through close-out procedures, facility reset, and weekly audits.
• Report equipment issues to Facility Director.
• Lead by example the Y's mission, vision, and values with program participants, members, staff and guests.
• Become an Ambassador of the Y's work and culture by being the ultimate storyteller of who we are as an organization and brand.
• Complete other duties as assigned.

What You Bring to the Community Enterprise

• Bachelor's degree from a 4-year college in exercise science, recreation management, sports management, kinesiology, public health, or a similar field preferred.
• Knowledge of member relations system and/or database.
• Proficiency in Microsoft Office, especially Excel, Word, and Outlook.
• Ability to apply knowledge of accounting and finance basics.
• Must assume responsibility for accuracy and timeliness of work product.
• Ability to multi-task.
• Ability to manage projects and coordinate events with other staff members and volunteers to achieve long-and short-range goals of the Association.
• At least one year of direct supervision experience and Personal Training experience.
• Willingness to work evenings, weekends, and holidays as needed.
• Current nationally accredited personal training certification (ACSM, NASM, MSCA, ACE).
• Bloodborne Pathogens and Child Abuse Prevention training provided by the YMCA must be completed.
• You quickly learn from failure and value feedback in the effort to continuously improve.
• You are a team player with a positive, service-oriented attitude and you can work well with others.
• You listen for understanding and meaning. You speak and write effectively.
• You build good customer relationships and deliver customer-centric solutions.
• You leverage people's differences as strengths.
• You are organized, able to prioritize tasks, and handle multiple assignments.

Physical Requirements:
While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, talk and occasionally lift and/or move items including equipment, furniture and/or children. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
About Us
The Greater Austin YMCA is a nonprofit community enterprise with a vision to cultivate thriving communities across Central Texas where every person benefits from an empowered and well-educated childhood, equitable access to opportunities, resulting in an elevated quality of life and the promise of a sustainable future. Founded in 1953 and anchored in three Central Texas counties, the Y has served close to 500,000 people and provided more than $30M in financial assistance and program subsidies over the past 10 years. We operate 8 community centers and Camp Moody along with 6 early childhood education centers, 60 afterschool programs on school campuses in four districts, and 20 summer camps, with 1500 staff team members, 1000 volunteers, and a $47M annual operating budget.
Additional Information:
The organization has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
The Greater Austin YMCA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Greater Austin YMCA complies with applicable state and local laws governing non-discrimination in employment in every location in which we have employees. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
We Take Care of Our People

• Free Nationwide Gym Membership for your household
• Retirement Planning Options
• Learning and development workshops and trainings
• Career advancement opportunities
• Referral Bonus Opportunities
• Cell Phone Plan discounts for AT T and T-Mobile/Sprint users
• Staff Discounts on Programs Services
• Flexible schedules and much more!