Full Time Dental Office Receptionist

RESPONSIBILITES
- Greet and welcome patients as they arrive at the DENTAL OFFICE
- Answer phone calls and schedule appointments for patients
- Provide excellent customer service and address patient inquiries or concerns
- Maintain patient records and update information in the DENTAL OFFICE system when necessary
- Verify insurance coverage, assist with insurance claims processing and resolve insurance issues
- Collect payments from patients when a balance is due
- Coordinate with dental hygienists and dentist to ensure smooth patient flow
- Manage the front desk area and keep it clean and organized

REQUIREMENTS
- Experience working in a medical or DENTAL OFFICE setting is preferred
- Familiarity with DENTAL OFFICE systems, knowledge of Dentrix Ascend a plus
- Strong customer service skills with the ability to communicate effectively with patients
- Proficient in using phone systems and handling multiple phone lines
- Excellent organizational skills to manage patient records and appointments
- Ability to work well in a team environment and collaborate with other staff members
- Attention to detail to ensure accurate documentation and billing processes, strong math skills

MUST BE AVAILABLE: MONDAY, TUESDAY, THURSDAY, FRIDAY 8:00 am to 5:00 pm and every other SATURDAY 8:00 am to 2:00 pm

Please note that this job description is not exhaustive, and additional duties may be assigned as needed.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 37 per week

Schedule:

• Monday to Friday
• Weekends as needed

Application Question(s):

• What about the position attracted you to apply?

Education:

• High school or equivalent (Required)

Experience:

• Dental office: 1 year (Preferred)

Language:

• English (Required)

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Suite 504 Evanston, IL 60201 (Required)

Ability to Relocate:

• Suite 504 Evanston, IL 60201: Relocate before starting work (Required)

Work Location: In person