Dental Front Office Receptionist

Growing Smiles Pediatric Dental office is looking for a positive, professional, organized, energetic and friendly Dental Receptionist to join our practice in Lakeview. Our office is both fee for service and work with PPO dental insurance.

We provide the highest quality and most compassionate dental care to our patients from infancy through adolescence, including those with special healthcare needs. Our pediatric dentists are board certified and affiliated with Lurie Children’s Hospital.

Primary responsibilities include:

• Greet and welcome patients and visitors in a friendly and professional manner
• Answer phone calls, take messages, and transfer calls to appropriate staff members
• Schedule appointments and manage multiple provider schedules
• Perform clerical duties such as filing, photocopying, and scanning documents
• Assist with project coordination and organization of office events
• Provide support to patients and address inquiries or concerns
• Corresponding with other offices in regards to patient treatment
• Confirming appointments via phone call/text/email
• Maintain patient recall reports
• Checking patients in and collecting co-pay / balances
• Verifying insurance benefits

Benefits:

• Health and Vision Insurance
• Dental coverage
• Paid time off
• Paid Holidays
• Paid Sick days
• Retirement plan (401(k) matching 3%)
• Bonus

Requirements:

- Previous experience in a similar role preferred
- Excellent verbal and written communication skills
- Strong organizational skills with attention to detail
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to multitask and prioritize tasks effectively
- Professional demeanor with excellent customer service skills
- High school diploma or equivalent

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization.

Job Type: Full-time

Pay: $19.00 - $25.00 per hour

Expected hours: 37 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Free parking
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Pediatrics

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Dental Office: 1 year (Required)
• Dental Office Front Desk: 1 year (Required)

Language:

• English (Required)

Work Location: In person