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SalaryJob Overview:
We are seeking a highly organized and friendly Front Desk Receptionist to join our team. As the first point of contact for our company, you will play a crucial role in providing excellent customer service and ensuring smooth operations at the front desk. This position will also be responsible for verifying dental insurance, presenting treatment plans to patients and explaining insurance benefits to patients. Reliability and punctuality are of the upmost importance.
Duties:
- Verify insurance eligibility and benefits
- Enter policy details into Open Dental Software
- Prepare narratives, submit claims and follow up on non-paid claims
- Manage check-in and check-out
- Collect and post patient payments
- Generate and send statements to patients for unpaid balances
- Import documents into patient charts
- Answer incoming calls
- Schedule appointments for hygiene recalls and treatment
- Treatment plan coordinating/ Explain benefits to patients
- Prepare and send specialist referrals
- Call in prescriptions to pharmacies
- Monitor lab deliveries to make sure received on time
- Check voicemails and emails
- Confirm upcoming appointments
- Print end of day report
- Miscellaneous administrative tasks
- Maintain clean and organized office
Qualifications:
- High school diploma or equivalent required
- Previous experience as a receptionist or in a similar role preferred
- Proficient in computer skills, including Microsoft Office Suite
- Excellent verbal and written communication skills
- Strong organizational skills with the ability to multitask effectively
- Attention to detail and accuracy in data entry and record keeping
- Professional demeanor with the ability to maintain confidentiality
- Familiarity with office equipment such as printers, scanners, and phone systems
Benefits:
- Competitive salary based on experience
- Health insurance coverage options
- Paid time off and holidays
If you are a motivated individual with exceptional customer service skills, we encourage you to apply for this position. Please submit your resume along with a cover letter detailing your relevant experience. We look forward to reviewing your application!
Job Type: Full-time
Pay: $16.00 - $21.16 per hour
Expected hours: 35 – 42 per week
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
- No weekends
Ability to Relocate:
- Cibolo, TX 78108: Relocate before starting work (Required)
Work Location: In person
