Front Office Receptionist/Scheduler- General Dentist

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Overview:
Our General Dentist office in Alameda is seeking a new vital team member. The person we are seeking must be a highly organized and customer-oriented individual. As the first point of contact for our patients, you will play a crucial role in providing exceptional administrative support and ensuring a positive experience for all visitors. If you have excellent communication skills, attention to detail, and enjoy working in a fast-paced health care environment, we encourage you to apply.

Duties:
- Greet patients and visitors with a warm and friendly demeanor
- Answer phone calls and address inquiries, resolve issues, and provide general information about our services
- Schedule appointments and manage the appointment calendar using the scheduling software (Carestream (Softdent))
- Verify patient insurance information, send insurance claims and billing statements, and collect co-pays or payments
- Maintain patient records and update necessary information in the system
- Assist with administrative support tasks such as filing, faxing, and scanning documents
- Collaborate with backstaff to ensure smooth patient flow and efficient operations

Requirements:
- Previous experience as a Front Desk Receptionist or in a similar administrative role is preferred
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment
- Excellent communication skills, both verbal and written
- Proficiency in using computer systems
- Knowledge of dental procedures and terminology is an asset
- Maintain confidentiality of patient information

If you are unexperienced in a dental office, but have a positive, motivated attitude and someone that takes initiative, we are willing to train you.

If you meet the above requirements and are interested in joining our team, please submit your application through our online portal. We look forward to reviewing your application.

Job Type: Full-time

Pay: $23.00 - $30.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Work setting:

• Clinic
• In-person

Work Location: In person