Front Office Dental Receptionist

We are a small family oriented pediatric dental practice seeking a front desk administrator that is great with families and children. We have great benefits, team atmosphere, paid time off, great hours and more! Applicant must be professional and friendly as you will be the first point of contact. You must be organized, detail-oriented and possess the ability to multi-task in a fast-paced team environment. Most importantly, the ability to work as a team and willingness to learn new skills are a must. Attitude and present-ability is everything! The required job duties entail greeting patients with a smile, answering a high volume of phone calls, scheduling patients, confirming patients and doing miscellaneous clerical work.

Job Responsibilities include, but not limited to:

Greet and check-in patients
Manage, confirm, and schedule appointments for optimum patient flow via telephone and online requests
Continuously assess the schedule ensuring optimum patient flow
Respond to patient, clinical, and operational concerns timely and effectively
Present financial options for patient treatment plans
Work with Insurances to obtain pre-authorizations
Answer phone, manage incoming patient inquiries, verify patient insurances, ensure co-pays and outstanding balances are collected

Our ideal candidates have some experience in a dental office setting and insurance but we will train individuals who demonstrate the requisite attitude, aptitude & dedication needed for successful employment with our office.

Requirements:
Positive friendly attitude
Willingness to learn
Ability to work as a team
Excellent customer service skills
Ability to work independently and collaboratively
Accountable for performance

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Expected hours: No less than 24 per week

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Healthcare setting:

• Private practice

Medical specialties:

• Pediatrics

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Experience:

• Customer service: 1 year (Preferred)
• Dental office: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person