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Form of work
SalaryWe are seeking a Front Desk Agent to join our team. The ideal candidate will be comfortable working with phone systems and have excellent guest relations skills. Responsibilities:- Greet guests and provide them with exceptional customer service- Answer phones and direct calls to the appropriate department or individual- Check guests in and out of the hotel- Process payments and maintain accurate records- Respond to guest inquiries and resolve any issues or complaints in a timely manner. Experience:- Previous experience in a customer service role is preferred- Knowledge of hotel operations is a plus. Benefits:- Competitive pay- Health insurance- Dental insurance- Vision insurance- Paid time off. If you are a friendly, outgoing person who enjoys working with people, we encourage you to apply for this exciting opportunity!
Open availability preferred, I would like to have employees able to train on multiple shifts for a more well rounded employee.
Shifts:
6:00am-2:00pm, 7:00am-3:00pm, 2:00pm-10:00pm, 4:00pm-midnight, 10pm-6am
Eligible for benefits after 90 days for full time employees.
Performance review and possible raise after 90 days
Salary: $14/hr, can be negotiated based on experience
Hiring for both Fairfield by Marriott Fort Worth Northeast and Hilton Garden Inn Dallas/Hurst Conference Center
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Night shift
- Overnight shift
- Weekends as needed
Work setting:
- In-person
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
