Guest Service Representative (Front Desk Agents)

Part Time/Night Audit

Apply in Person

Guest Service Representative (Part-Time)

Represents the hotel to the guest throughout all states of the guest's stay by working with all hotel personnel to ensure every guest experience superior customer care. Responsibilities including registering guests, assigning rooms, accommodating special requests. Maintains an inventory of vacancies, reservations and room assignments. Manages and resolves all guest complaints in a professional and courteous manner. Maintain a high level of professional appearance and demeanor. Process guest check outs and handles monetary transaction. Previous hotel related experience preferred. Ability to communicate with public, hotel staff and management. Knowledge of proper telephone etiquette. Ability to work a flexible schedule including weekends and holidays.

Communication method(s) used:

• In person

Hours per week:

• Less than 10

Typical end time:

• 3PM

Typical start time:

• 7AM

Work Remotely

• No

Job Type: Part-time

Pay: From $10.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift

Work setting:

• In-person

Work Location: In person