Front Desk Receptionist/Scheduler

The right person for this position enjoys interacting with patients, working as part of a team, is reliable, honest and ready to join a growing OBGYN facility.

Job Responsibilities:

• Warmly welcome patients and visitors in person or on the telephone.
• Assist patients in completing all necessary forms and documentation
• Keeps patient appointments on schedule by moving through the appointment process
• Comforts patients by anticipating anxieties and concerns, ie communicating wait times
• Politely answering patient questions whether in person or over the phone.
• Transferring calls as required
• Preserving the reception area in a clean and neat state.
• Accurately maintaining patient accounts by obtaining, recording, and updating personal and financial information.
• Being comfortable reviewing insurance benefits with patients and collecting copays/coinsurance/deductible responsibilities.
• Verifying patient insurance eligibility and obtaining prior authorization as needed.
• Maintains business office inventory and equipment by checking stock to determine inventory level and anticipating needed supplies.
• Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
• Maintains operations by following policies and procedures.
• Consistently creating a positive work environment by being team-oriented and patient focused.

Medical Receptionist Qualifications / Skills:

• Multi-tasking
• Telephone skills
• Customer service
• Time management
• Organization
• Attention to detail
• Professionalism

Requirements:

• Minimum 1 year of experience in Medical Receptionist role, required.
• Working knowledge of medical terminology, HIPAA regulations, ICD and CPT coding.
• Bilingual speaker (Spanish and English) is a plus!
• Innovative thinker with strong conceptual and problem-solving skills.
• Meticulous attention to detail with the ability to multi-task.
• Strong organizational, administrative and planning skills.
• Ability to work under pressure.
• Ability to use discretion while working with sensitive information.
• Excellent documentation, communication and IT skills.
• Passionate about healthcare excellence and customer service.

Work Remotely

• No

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Ob/Gyn

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Customer service: 1 year (Required)

Work Location: In person